Capture 'WiFi Config' Debug for Omnii Devices

Article ID: 58452018


Topic or Information

How to capture 'WiFi Config' Debug for Omnii Devices

Applies To

Omnii, Family - Omnii XT15, EP10, VH10


WiFi Config is a wireless supplicant that Psion has developed and uses on some products. Included with WiFi Config is the ability to log information from the wireless supplicant. This information can be very helpful to diagnose problems such as not being able to establish a wireless network connection, a wireless connection that is not stable or problems losing the wireless network connection when roaming. This information is most useful when 'Netlog' information is also captured. Netlog is an Microsoft logging tool that captures NDIS (Ethernet and IP) information.

The steps are as follows

  1. Install “Psion Enable Omnii tiwlnapi” and reboot the terminal Download File>>
  2. Enable NETLOG on the terminal, steps below: 

User-added image

Windows CE 6.0

Start> Settings> Control Panel> Dr. Debug> Utilities tab

User-added image


Windows Embedded Handheld 6.5

Start> Settings> System> Dr. Debug> Utilities tab

User-added image

Press the “Start” button


  1. Recreate the problem
  2. Install “Psion Disable Omnii tiwlnapi" Download File>>
  3. Stop the netlog capture,  Start -> Settings -> Control Panel -> Dr. Debug and press the “Stop” button. This step is critical; if the file is not stopped it will not be readable by support. 
  4. Reboot the terminal

…and send the below files to support.
\Temp\ dsa-log-0.txt
\ti1273 log


+ Applicable Products

  • EP10 Mobile Computer
  • Omnii RT15 Mobile Computer
  • Omnii XT10
  • Omnii XT15
  • Omnii XT15 Mobile Computer Series
  • Omnii XT15f
  • Omnii XT15ni
  • VH10 Vehicle-mounted Computer