Enabling User Agent in Internet Explorer on WEC7
Article ID: 76588347
A Browser User-Agent is information that a browser passes along to a webserver when user visits any web page. This allows the server to customize content for the capabilities of the device.
By default, the user agent setting is disabled in WEC7 internet explorer. To check whether user agent is enabled or not, open Internet Explorer and then go to View->Internet Options. The drop-down box below User Agent will be disabled as shown in below picture (Marked in Blue Line Rectangle) when the setting is disabled:
Resolution:
The user agent setting can be enabled as explained below:
Please merge the following registry settings into the WEC7 device and then perform a warm boot.
REGEDIT4
"Compatible"="compatible" "Version"="MSIE 4.01" "Platform"="Windows CE; PPC; 240x320" "UA-Language"="JavaScript"
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\5.0\User Agent\Templates\Same as Windows XP] @="Mozilla/4.0" "Compatible"="compatible" "Version"="MSIE 6.0" "Platform"="Windows NT 5.1" "UA-Language"="JavaScript" |
After reboot, open internet explorer and go to View->Internet Options.
User agent should be enabled as shown below:

+ Applicable Products
- MC18
- MC3200 Mobile Computer
- MC9200 Mobile Computer
- VC70 Vehicle-mounted Computer
- VC70N0
- WT41N0
- WT41N0 VOW
- WT41N0 Wearable Terminal Series