Lines on Cards that resemble Tiger Strips on Zebra Card Printers

Article ID: 99953185

Details


Symptom

Card output has streaks that resemble tiger stripes

Applies To

Zebra Performance Class, Value Class, and Security Class Card Printers

Cause or Overview

This issue is typically caused by a wrinkle in the ribbon.  The folding over or crinkling of the ribbon causes the tiger stripe effect to occur

Solution

In most cases, adjusting the print head resistance correct the issues.  If is does not, make sure the ribbon is properly aligned on it's spindles and not feeding incorrectly from the supply roll to the takeup roll.  For information on adjusting print head resistance click the following link.  Read More>>

If these steps do not resolve the issue, your print head may need adjustment.  This has to be done by a Zebra Authorized Service Provider or at the Zebra repair facility.  See Helpful Information for assistance on these steps if needed.

Helpful information

Print Quality Troubleshooting  Read More>>

Find a Service Provider  Read More>>

Fill Out Zebra Repair Order Request  Read More>>