LS1902 with Direct Connect Keyboard Wedge Cable 25-54164-20 Locks Up PC Keyboard

Article ID: 91249099

Symptom

When the LS1902 is connected with direct keyboard wedge cable part # 25-54164-20 there is a keyboard lockup when the PC is rebooted after initial install.

Facts

LS1900

Root Cause

On reboot, the LS1902 checks to see if a Synapse smart cable is attached and overrides the previously saved host selection (keyboard wedge).

Resolution

Scan the “Auto_D Cancel Enable” bar code to stop synapse look up on power up.  

See the Word Doc in step 1 for a printable version of this document.  The printable version will include a list of Action Steps and Programming Bar Codes.
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