MCL Link Activation Error 921: Hardware Serial Key Not Found

Article ID: 58237740

Symptom

When using a USB key on a Windows PC, “Activation Error 921: Hardware Serial Key Not Found” is displayed, preventing the PC from accepting the MCL license.

Root Cause

The Windows XP USB drivers that are installed are incorrect or are incompatible.

Resolution

Install the correct driver from Safenet-inc.