PTC2134 does not power on, freezes, shows error code or is un-responsive

Article ID: 90084886

Symptom

PTC2134 does not power on, freezes, shows error code or is un-responsive.

Facts

PTC2134

Resolution

If the PTC2134 displays one of the symptoms described above perform a soft reset.
 
Perform a soft reset. 
  1. Power PTC2134 off.
  2. Press and hold the increase contrast button and the resume button.
  3. Release the increase contrast button while still holding the resume button down.
  4. Press and release the increase contrast button again.
  5. Release the resume button.
  6. Press and release the resume button.