The ribbon is sticking to the film when printing with a Zebra ZXP Printer.
Article ID: 05161778
Topic or Information
Ribbon will stick to the transfer film if it has been previously used.
Zebra ZXP Series 8 Card Printers
Zebra ZXP Series 9 Card Printers
Remove both the ribbon and film from the printer and advance both media a few panels so that both are fresh and unused. Replace the media with new supplies and try printing again.
If this fails to resolve your issue please select “Submit a Case Online” located under “Additional Assistance” (right column of this page) and provide details related to your problem for technical support assistance.
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- Card Printers
- ZXP Series 8 Card Printer
- ZXP Series 8 High Security Retransfer Card Printer
- ZXP Series 8 Secure Issuance Card Printer
- ZXP Series 9 Card Printer