Topic or Information
Wrinkles can appear on the card from either the print station or the transfer station of the printer.
Zebra ZXP Series 8 Card Printers
Wrinkles which are caused by the print station typically appear as multi-colored lines from the edges of the card diagonally to the center of the card and are sometimes describe as “lightning bolts”. These wrinkles can be eliminated by reducing the heat applied by the printhead to the ribbon by reducing the “Image Control” settings, in “Printing Preferences” of the Windows driver, for the various panels.
Wrinkles which are caused by the transfer station appear as indiscriminate lines on the card. These lines are caused by extra heat being applied to the transfer rollers. Each type of card requires different transfer heat and speed settings for proper transfer of image to the card from the film. To resolve wrinkles caused by the transfer station first insure that the correct card type is selected in “Printing Preferences” if the correct card type is selected then use the “Custom 1” or “Custom 2” card type selection to adjust the transfer heat and speed settings.
Please refer to the following link for making adjustments in “Image Control” or “Custom Card”. Read More>>
If this fails to resolve your issue please select “Submit a Case Online” located under “Additional Assistance” (right column of this page) and provide details related to your problem for technical support assistance.