Xi4 Series -- Head Open Error

Article ID: 52266859



Topic or Information

Menu displays Error Condition - Head Open

Applies To

Xi4 Printers


If the printhead is obviously closed and the printer still reports a HEAD OPEN error message then the head open sensor needs to be checked.

  • The head open/closed sensor assembly is located in the electronics compartment of the printer. It comprises of a moving plastic flag and the fixed sensor that the flag moves through. When the print head is closed the flag should be inside the sensor. When the print head is opened the flag should not be inside the sensor. A snap fit button or screw that secures the flag may have come loose causing the flag to be out of position.

These links provide details related to a maintenance function where you are accessing the electronics. This is intended for a qualified service technician only. Note: Detail for a Pax Printers is not available. Consult the Maintenance Manual.

Checking the Head Open Sensor details

Head Open Sensor picture details Read More>>



+ Product Codes

  • 110Xi4 Industrial Printer
  • 140Xi4 Industrial Printer
  • 170Xi4 Industrial Printer
  • 220Xi4 Industrial Printer
  • Xi Series Industrial Printers