ZD400 Series Media Calibration Procedure

Article ID: 40571244




The following steps will help to ensure your printer is properly calibrated to the media being used in the printer.

Applies To

ZD410 and ZD420 Printers

Cause or Overview

  • Helps resolve paper out, ribbon out (ZD420 only), or other media related errors.
  • Helps to resolve misfeeding of the media (not feeding to separator marks between media such as a gap or black mark).
  • Supplies Light is red indicating a media out condition


Verify the printer is correctly loaded and that the media sensor is correctly positioned. (For gap media it should be centered or slightly offset.) 
ZD410 Media Sensor Position Read More>>
ZD420 Media Sensor Position Read More>>

If printer continues to display a Red Supplies light try calibration.

User-added image

Printer Calibration

  1. Run Smart Calibration
  2. If needed Run Manual Calibration


Printer Procedure Procedure



Smart Calibration Read More>>
See Video>>

Manual Calibration Read More>>
See Video>>



Smart Calibration Read More>>
See Video>>

Manual Calibration Read More>>
See Video>>

Helpful information

ZD410 Users Guide Read More>>

ZD420 User Guide Read More>>

ZPL Programmers Manual Read More>>

Sending File Using Zebra Setup Utilities Read More>>

Sending File Using ZDesigner Driver  Read More>>


+ Product Codes

  • ZD410 Series
  • ZD410D
  • ZD420 Series
  • ZD420-HC
  • ZD420C