Zebra RFID Printer - NO TAG DATA FOUND ERROR

Symptom

NO TAG DATA FOUND or the QUICK/SLOW test fails.

Applies To

RFID Printers

Cause or Overview

Using Gen2 tags the following could be experienced - NO TAG DATA FOUND displayed in LCD or the QUICK/SLOW test fails while labels are resting in default Tear-off position.

Solution

Gen2 tags have less range (emit a lower signal) compared to earlier Gen1 tags. To run the Slow or Quick Test and see data under RFID TAG DATA on printer's LCD, the transponder in the labels may have to be manually moved into the ideal read/write position under the printer's RFID reader.

While attempting to read and write to transponder using ZPL format, the labels should backfeed to the ideal position for the reader.