ZT400 Series Printer - Head Identification Failed Error
Article ID: 34991609
Topic or Information
Printer reports an error "Head Identification Failed"
ZT 400 Series printer
This error is generated when the printer has authenticated the printhead but it isn’t a type the printer recognizes. For example, if the printer has the wrong DPI printhead installed the error will occur. If you have just installed a new printhead assure it matches the previous type used.
If the cause of the issue is not identified review your service options to correct this problem..
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