ZT400 Series Printer - Head Identification Failed Error

Article ID: 34991609

Details


 

Topic or Information

Printer reports an error "Head Identification Failed"

Applies To

ZT 400 Series printer 

Details

This error is generated when the printer has authenticated the printhead but it isn’t a type the printer recognizes. For example, if the printer has the wrong DPI printhead installed the error will occur. If you have just installed a new printhead assure it matches the previous type used.

If the cause of the issue is not identified review your service options to correct this problem..