Transform Your Workforce Operations
Spend More Time Serving Customers
Enable managers to spend more time on the floor serving customers with automated scheduling.
Maintain Labor Compliance
Track and control labour to maintain compliance with complex labour regulations and enterprise rules.
Give Associates Options and Flexibility
Give store associates visibility and more schedule control with the ability to view, swap and request time off via a mobile device.
Optimize Branch Staffing
Create the right staff mix at the lowest cost for your branch with automated scheduling and AI-powered forecasting.
Give Your Staff Options
Give staff instant access to view schedules from anywhere, swap shifts or request time off all from a mobile device.
Integrate Customer Experiences
Align appointments with scheduling and daily work to deliver better customer and member experiences.
Engage and Retain Employees
Satisfy your workforce with greater visibility and schedule control. Provide employees with mobile access to view schedules, swap shifts and request time off.
Reduce Labor Costs
Match associate schedules with peak hours and eliminate added costs from overstaffing, understaffing and overtime expenses.
Ensure Scheduling Compliance
Monitor and adjust staffing to maintain compliance with increasingly complex labour regulations and avoid costly fines.
Workforce Management Solutions for Greater Agility
- Time Tracking
- AI Solutions
Workforce Scheduler™ leverages the power of AI and analytics to improve the end-to-end scheduling process. Optimize forecasting, scheduling and shift management to drive stronger front-line engagement and achieve better financial results.
Plan For Demand
Create optimal schedules based on factors including customer traffic, skills, certifications, budget and employee preferences and availability. AI-powered scheduling ensures you have who you need, where and when you need them.
Control Workforce Costs
Align scheduling with demand to prevent over- and under-staffing. Avoid non-compliance fines, unexpected overtime expenses and payroll leakage to achieve your business goals.
Empower Your Employees
Provide staff with the tools they need to manage their work-life balance with user-friendly and intelligent scheduling features.
Benefit from Best-in-Class Multi-Site Scheduling
Increase scheduling flexibility when you share resources across locations, departments or roles. Align schedules with staff preferences and ensure all locations have the right staff in place.
Track Time and Attendance and Labor Compliance
Time and Attendance™ provides time entry, labour tracking and payroll integration functionality, streamlining compliance with all applicable labour laws, rules and regulations.
Improve Accuracy and Safety with Touchless Clocking
Help your workplace stay healthy and safe when you leverage facial recognition, voice control and/or QR codes. Allow associates to clock in and out without time cards or badges with touchless clocking.
Maintain compliance with a flexible solution designed to address common challenges like punch and shift rounding, rate processing and late and early clock-ins.
Configure to Meet Your Needs
Maximize productivity and compliance with real-time visibility into detailed activity and location-wide time entry verifications.
Simplify Scheduling for Employees
Your staff can adjust their schedules to fit their needs—requesting shift swaps, adjusting availability, viewing accrual balances and more—all from their mobile device.
Streamline Scheduling for Managers
Managers can track scheduling requests, make last-minute adjustments and ensure compliance for faster, more accurate scheduling.
Improve Employee Schedule Flexibility
Boost employee productivity and morale with a tool that lets them strike a better work-life balance. Grant flexibility to adjust schedules on the go and have more control over where, when and how often employees work.
Optimize Scheduling Based on Skillsets
Give your associates the ability to pick up open shifts at multiple locations for greater flexibility and convenience. Ensure that all locations have staff with the right skills available at the right time.
Deliver a Superior Customer Experience
Customer Connect™ lets you mix and match customer engagement tools that integrate into your scheduling and customer management systems.
Schedule Appointments Effortlessly
Easily manage all types of appointments including in-person, virtual and offsite with our customisable scheduling rules engine. Cross-check employees’ availability and physical assets and leverage automatic reminders to ensure everyone is aligned.
Reduce Customer Wait Times
Leverage intelligent hybrid queues that regulate traffic in order to provide customers with real-time estimates for queue positions and wait times.
Provide Superior Customer Support
Connect customers with the right experts who can help reduce wait times, cut down on repeat directions and track interactions to provide better service.
Create Personalized Events
Optimize event and workshop experiences with mobile-first features such as the self-service portal to manage event information, automate staff assignments and view live information whenever you need to access it.
Maximize Scheduling Efficiency
Let AI Staff Planner improve the accuracy of your staffing forecasts based on a wider and deeper swath of data and analytics. You’ll receive answers to critical labour questions and the flexibility to adjust to demand.
Simplify Budget Planning
Replace time-intensive spreadsheets with AI Budget Planner. Designing and executing best-practice actions becomes faster and easier, helping you optimise labour budgets across locations, departments, projects and more.
Gauge On-Site Performance
Get precise visibility into on-site performance with AI Performance Manager. Its realtime alerts offer data on how locations, departments and employees are performing against goals, benchmarks and peer-locations.
We chose Reflexis because it was a complete concept and we had tremendous trust in everyone we encountered. We knew that they were forward-thinking and had our best interest in mind and so, it was a fairly easy decision.
See Zebra Solutions in Action
Vera Bradley Achieves an In-Store Task Completion Rate of 95% with Reflexis
Vera Bradley implemented Reflexis to solve their operational challenges and boost customer engagement. As a result, on-time completion of corporate-generated tasks rose to 95%, up from 40%.
Sally Beauty Improves the Customer Experience and Reduces Costs with Reflexis
Sally Beauty implemented Reflexis to reduce third-party costs, eliminate manual processes and save time for district managers, store managers and associates.
Shoe Sensation Improves Labor Scheduling and Communication with Reflexis
To improve and simplify workforce management and task communication, Shoe Sensation turned to Reflexis. The result? Easier scheduling, better communication and a lot more visibility into their operation, driving changes across the business.
Partner with an industry leader with more than 50 years of field-proven expertise.
Nucleus Research’s 2022 Workforce Management (WFM) Technology Value Matrix
Zebra Technologies was named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix for the fourth consecutive year for the agile and full spectrum of the Reflexis WFM suite.
2022 RIS Software LeaderBoard
Zebra Technologies ranked #7 in the 2022 RIS Software LeaderBoard. Additionally, Zebra was recognised as a leader in Technology Innovation and ROI by Tier One Retailers.
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