Request a Repair

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Online Repair Services

Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 

Repair Order Portal

Mobile Computers, Barcode Scanners, RFID and Tablets

NOTE: One-time registration is required to use the Repair Order Portal, even for users who are set up for other Zebra sites and tools. Please use the ‘Register’ option above, and a user ID and password will be emailed to you within 24 hours.

Brazil and Latin America Repair Portals

Zebra has a separate portal to support repair requests from Brazil, and another dedicated portal for repair requests for all other countries in Latin America and the Caribbean. Please use these links to access the appropriate portal for these regions.

 

Repair Order Portal Resources

The following resources are available to help you use the repair portal.

This guide addresses various troubleshooting questions such as:

  • How do I resolve login issues?
  • How do I check the status of my Repair Order (RMA)?
  • How do I check whether my device is covered by warranty or contract?

Get fast and convenient answers to most questions, review our quick guides to common tasks, take online training, or access our schedule of live training and Q&A sessions to help you learn to use the Repair Order Portal.

For more complex issues, our Zebra Customer Support Representatives are happy to assist you! Choose the best phone number for you from a list of region- and country-specific options.

Printers

All Regions (except Latin America and Caribbean)

Repair Portal by Region

Find region specific information about the repair portal for mobile computers, scanners, tablets and RFID devices.