Customer Experience and Engagement
Putting Customers First
Now, more than ever, your retail customer experience has a narrow window to win over prospective customers. Zebra's unprecedented data capture and analytics capabilities allow you to understand what makes your customers tick and develop innovative ways to elevate customer engagement. Zebra's purpose-built solutions help you personalise the customer experience—making every interaction count where it matters most: at the front line of business.
Customer Experience Solutions
Customer Self Service
Zebra’s self-service solutions allow you to empower your customers with in-store product locations and price checking, gift registries and self-checkout kiosks.
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Click and Collect
From enhancing in-store operations to back office fulfilment and managing returns, Zebra helps you deliver Click and Collect profitably.
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Point of Sale
Process payments efficiently and accurately anywhere with mobile and fixed POS solutions.
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Staff Enablement
Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experience.
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Couponing, Gift and Loyalty Solutions
Build customer loyalty by offering a more personal experience through intelligent rewards programmes, gift registries, and coupons.
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The State of Retail: What to Expect in 2020
Be prepared to meet and exceed your customers' expectations in 2020. Get the insights that will allow you to improve the shopping experience and drive sales in the coming year by downloading the 2020 Shopper Study.
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