Customer Experience and Engagement
Putting Customers First
Now, more than ever, your retail customer experience has a narrow window to win over prospective customers. Zebra's unprecedented data capture and analytics capabilities allow you to understand what makes your customers tick and develop innovative ways to elevate customer engagement. Zebra's purpose-built solutions help you personalise the customer experience—making every interaction count where it matters most: at the front line of business.
Customer Experience Solutions
Customer Self Service
Zebra’s self-service solutions allow you to empower your customers with in-store product locations and price checking, gift registries and self-checkout kiosks.
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Click and Collect
From enhancing in-store operations to back office fulfilment and managing returns, Zebra helps you deliver Click and Collect profitably.
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Point of Sale
Process payments efficiently and accurately anywhere with mobile and fixed POS solutions.
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Staff Enablement
Develop a connected staff who can quickly and accurately access information from anywhere to add value to your customers’ experience.
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Couponing, Gift and Loyalty Solutions
Build customer loyalty by offering a more personal experience through intelligent rewards programmes, gift registries, and coupons.
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Zebra’s 2019 Shopper Vision Study
Our global research study uncovers the new retail transformation that’s pushing retailers toward delivering unique consumer experiences through in-shop mobile technology.
Localz
Looking for a similarily progressive company with end-user centric devices to pair with, Localz rolls out it's 'Iconomy' solutions. These focus on fulfilling the needs of the customer as an individual.
The Sting
Discover how this Dutch retailer is boosting efficiency in every corner of its store.