WEEE and EU Battery Directive FAQs

+ What is WEEE?

The Waste Electrical and Electronic Equipment (WEEE) Directive is a European Community directive that became European Law in February 2003 and was then later replaced by a revised WEEE Directive (2012/19/EU) on 13 August 2012. Its aim is to reduce the amount of electrical and electronic products that end up in the waste stream. The directive sets collection, recovery, and recycling targets for different types of electrical goods sold in the European Union.

+ What is the Batteries Directive?

The Batteries Directive (2006/66/EC) is a European Community directive on batteries and waste batteries. One of its aims is to prohibit the marketing of batteries containing hazardous substances. It also regulates the collection, treatment, recycling and disposal of waste batteries at their end of life. The directive applies to different types of batteries including both portable and industrial batteries.

+ How does Zebra comply?

Most batteries and electrical and electronic equipment (EEE), including printers, and mobile computers sold in Europe, must be disposed of in accordance with the WEEE Directive and the Batteries Directive respectively. The directives place responsibilities on "producers" and "distributors" of EEE and batteries regarding the collection, treatment, recovery and environmentally sound disposal of EEE and batteries from both private households and users other than private households.

Both Zebra and its partner resellers have responsibilities as producers and/or distributors under national laws implementing the WEEE and Batteries Directives regarding the collection, return and recycling of batteries and EEE at their end of life.

Certain of the batteries Zebra supplies qualify as industrial batteries under the Batteries Directive. These industrial batteries are either Li Ion, Li MH or ADD batteries as indicated on the label of the battery.

Zebra is registered in the following EU countries as a “producer” of EEE and batteries:



Czech Republic















United Kingdom

At Zebra, we offer customers that purchase products directly from Zebra (“Direct End User Customers”) the chance to recycle their old EEE and batteries free of charge.

In the United Kingdom, as a producer of industrial batteries, we are required to offer the chance for all end user customers (and in certain cases other end users) to recycle their old industrial batteries free of charge. In respect of EEE, non-industrial batteries and other countries, customers who have not purchased directly from Zebra should contact their distributor/ reseller.

To remind you that old EEE and batteries can be recycled, they are marked with a crossed out wheeled bin symbol. Please do not throw any EEE or a battery (including those marked with the crossed out wheeled bin symbol) in your bin.

+ How will it work for me/ what can I return?

In the countries listed under "How does Zebra comply?", if you are a Direct End User Customer of Zebra you are eligible to return Zebra EEE and batteries to Zebra free of charge. Please contact Zebra at: e-waste@zebra.com

In the United Kingdom, you may return industrial batteries to Zebra free of charge regardless of whether the batteries have been purchased from Zebra directly, via distributors/resellers or in some cases from third parties. Please contact Zebra at: e-waste@zebra.com

April 2019