Smartbox and Zebra Technologies Give A Voice to Those Who Cannot Speak

Zebra tablets fit “one size fits one” approach to meet the needs of individual clients and help them live more independently   

BOURNE END, United Kingdom – Oct. 7, 2020 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced that Smartbox, an assistive technology solutions provider has selected Zebra ET50 and ET51 tablets to help people with disabilities communicate and live more independent lives.

“It’s an amazing feeling when a child, who’s never had the ability to talk, communicates for the first time with their parents,” said Dougal Hawes, Business Development Director, Smartbox. “It’s a very profound experience and just one of the many milestone moments our technology can enable; all our solutions are genuinely life-changing and make a massive difference to people’s quality of life.”

Smartbox urgently needed a small delivery of ET50 tablets to fulfill outstanding orders for mobile users and those requiring a mounted solution on a wheelchair or floor stand. Zebra delivered on this request and helped fulfill a longer-term requirement for ruggedized tablets with customizable accessories – depending on the needs of each patient – for its integrated solution called Grid Pad. Following the initial ET50 delivery, Smartbox is also using ET51 tablets with customized splash screens and cases for its Grid Pad offerings.

“We are constantly reviewing and updating our software and hardware offerings, and it was clear from our latest testing the Zebra ET51 tablet met our exact requirements,” Hawes continued. “We are delighted to use Zebra tablets in our Grid Pads to provide a voice to people without speech.”

Smartbox needed a durable, reliable tablet that can be tailored to its business needs and customers’ requirements. Additionally, Smartbox was looking for a sleek, lightweight tablet that could be easily rebranded and swiftly deployed. Fast processing speeds, all-day battery life and a robust design suitable for heavy indoor and outdoor use were also critical for users who rely on these tablets to be their voice.

“We are delighted to be a part of these assistive solutions,” said Cath Lissenden, Regional Sales Manager, OEM, Zebra Technologies. “It’s absolutely fantastic to see Smartbox using our tablets to help its customers enjoy a greater level of independence and a higher quality of life. We look forward to helping these users for many years to come.”


  • Zebra Technologies collaborated with Smartbox, helping ensure it could quickly provide reliable hardware for its augmented and alternative communications solutions.
  • Zebra ET51 rugged tablets are used as Smartbox customers’ primary mode of communication, enabling the users to have a voice and ultimately, a better quality of life.
  • Learn more about Smartbox and this innovative tablet use case by reading this case study.




Zebra (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, Zebra delivers industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected and fully optimized. The company’s market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. In 2020, Zebra made Forbes Global 2000 list for the second consecutive year and was listed among Fast Company’s Best Companies for Innovators. For more information, visit or sign up for news alerts. Participate in Zebra’s Your Edge blog, follow the company on LinkedInTwitter and Facebook, and check out our Story Hub: Zebra Perspectives.

Media Contact: 

Tracey Wong 
Zebra Technologies  
Phone: +44 7900 933869

Industry Analyst Contact: 

Kasia Fahmy
Zebra Technologies

ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corp. and/or its affiliates.