Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.
Scale and energise your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimise plant floor performance and embrace market changes.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.
Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Empower the front line with prioritised task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximizing IT resources and minimizing down time.
Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customization starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
I had a colleague who once told me, “As a Branch Manager, I always felt the hardest part of the job was keeping the branch on top of the ever-changing operational and compliance demands. I would get no credit for doing it right, yet there were negative repercussions for not doing things right. This meant I had to maintain the entire branch’s focus on day-to-day activities to meet service and sales goals and ensure everyone was engaged, getting the support they needed to do their job, and up to date on the latest policies and procedures. Running a branch was a daunting task and involved juggling a lot of different – and sometimes competing – goals.”
For branch managers today, it’s even harder. The core of the job is still the same, but you are doing it with fewer resources and higher customer expectations than ever before.
Many banks recognize this and have undertaken continuous improvement projects to pull “non-critical” activities out of the branches to reduce some of the burden. Unfortunately, there are limitations on what can be removed without creating significant additional costs and processes to manage. The branch is where the employees and customers are, and therefore where many activities must occur.
So, despite the focus on efficiency, there are many ongoing issues that have not been addressed and are open for improvement. Let’s look at some of these challenges from the perspective of both the bank and the manager.
For bank leaders, the challenge is managing the information flow from the various functions that want and need to reach branch staff, prioritizing that communication properly, providing all the relevant details, and ensuring that the information is received and understood. For the branch manager, the big challenge is wading through the various communication channels—e-mail, text, intranet, or other storage tools—prioritizing what needs attention and when, understanding where to go with questions or issues, and confirming receipt appropriately.
The pandemic highlighted how challenging it can be when these communications processes and tools are inefficient. A branch manager can spend hours carefully sorting communications and still miss mission-critical information, while corporate teams have no idea if the message has been received or not and which regions or branches need remediation.
For bank leaders to effectively manage and provide oversight of branch operations, someone needs to inspect the activities and outcomes. There are usually multiple systems to manage this (compliance training and tracking, HR systems, performance management systems, and more), requiring bank leaders to manually access the relevant data to monitor completion or compliance with a policy or procedure. The bank’s corporate team is often chasing process holes because the reporting lags behind the actions.
In the branch, I often needed to create and retain paper documents for audit or monitoring purposes. Unfortunately, there are still far too many processes that rely on paper forms. Actually, ensuring things get done is too complicated and time consuming.
Fortunately, there are now technologies that can help alleviate all these problems and more. These modern software platforms provide branch managers a single, unified view with an actionable “to-do” list, presented in priority order for the day. This can include information sourced from various systems – from fraud alerts to PTO requests, to operations forms that can be completed via a mobile device, and more. Any system utilized in the branch today can be included. In addition, there is insight into the activities staff are expected to complete each day from a customer relationship management (CRM) or other activity or case management system. The solution can also digitize all your forms, allowing visibility within and outside the branch upon completion, and any authorized user can access completed forms to “audit” them for completion. Oh, and you have the option to update those forms – to add, delete or change questions and function areas as needed – all at your fingertips.
Today’s retail banking leaders can help branch staff better execute the modern operations models by giving them access to software tools that holistically organize, manage, and deliver real-time views of tasks, communications, and more. With the right technology systems in place, you can elevate your branch efficiency to the next level—the level you will need to be at to deliver operational excellence, great service, and grow your branch business despite the constraints of staffing efficiency expectations.
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To learn how Zebra is helping banks power branch efficiency, effectiveness, productivity, reach out to your local Zebra representative.
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