Remote Diagnostics

Remote diagnostics icon

Turn Device Diagnostics Into Lower Total Cost of Ownership

Take all the guesswork out of the performance, uptime and utilisation of your Zebra scanners. Not only does Remote Diagnostics give you up-to-the-minute insight into every aspect of your Zebra scanners, it makes it easy to understand. Now, you can easily turn information into action to prevent disruptions that drain profits. Rely on Remote Diagnostics to verify your set-up procedures, anticipate and schedule maintenance and remotely troubleshoot.

  • Troubleshoot Without Travelling

    No need to incur the expense and time to travel on-site to diagnose your multi-plane or other scanners. Remote Diagnostics makes it possible to access the status of illumination sensors, cameras, scales, boards and more – all from your remote management console. Reduce your onsite service costs by going from two visits to one.

  • Make Configuration Management Easy

    With so many settings to configure, Remote Diagnostics is a real time-saver. It can help you remotely verify that your fleet is properly configured down to the very last detail, so you don't have to be onsite to validate every scanner setting.

  • Get Enterprise-Wide Insight

    Remotely access asset information, health and statistics, configuration settings and barcode data on a fleet of scanners. Now, you’ll have the insight needed for event verification, troubleshooting and predictive fleet-wide trend analysis.

Innovate Software for Zebra Devices

  • General Purpose Scanners

    Our general-purpose barcode scanners are designed to meet a wide range of scanning needs, applications and budgets.

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  • DataCapture DNA

    DataCapture DNA scanning software help make Zebra data capture devices the best in the industry and the easiest to use.

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  • Ultra-Rugged Scanners

    Zebra's Ultra-Rugged Barcode Scanners offer indestructible design and advanced scanning technology, perfect for your warehouse or manufacturing plant.

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The Enterprise Features You Need