Barcode Scanning Software

Remote Diagnostics

Take all the guesswork out of the performance, uptime and utilisation of your Zebra scanners. Not only does Remote Diagnostics give you up-to-the-minute insight into every aspect of your Zebra scanners, it makes it easy to understand. Now, you can easily turn information into action to prevent disruptions that drain profits. Rely on Remote Diagnostics to verify your set-up procedures, anticipate and schedule maintenance and remotely troubleshoot.

Zebra barcode scanner on a fixed mount allows workers to scan mobile devices and barcodes hands free

Benefits of Remote Diagnostics

Troubleshoot Without Travelling

No need to incur the expense and time to travel on-site to diagnose your multi-plane or other scanners. Remote Diagnostics makes it possible to access the status of illumination sensors, cameras, scales, boards and more – all from your remote management console. Reduce your onsite service costs by going from two visits to one.

Make Configuration Management Easy

With so many settings to configure, Remote Diagnostics is a real time-saver. It can help you remotely verify that your fleet is properly configured down to the very last detail, so you don't have to be onsite to validate every scanner setting.

Get Enterprise-Wide Insight

Remotely access asset information, health and statistics, configuration settings and barcode data on a fleet of scanners. Now, you’ll have the insight needed for event verification, troubleshooting and predictive fleet-wide trend analysis.

Remote Diagnostics

DataCapture DNA - Your Scanner's Built in Advantage

Scan with abilities developed and continuously refined by a partner with more than 50 years of field-proven innovation. Zebra knows the scanning journey better than other providers. That’s why we’ve engineered into all our scanners Zebra DataCapture DNA—a suite of software capabilities to help your team adapt to future needs and achieve greater business outcomes.


Consult an Expert

Our team of partners and sales associates know the ins and outs of every industry to deliver tailored solutions to customers. Let us connect you with a Zebra expert in your area to select and implement the right hardware offerings that best fit your business needs.

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