Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Zebra's public sector technology solutions enhance decision-making, streamline operations, and safeguard communities with advanced software and rugged hardware.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Adapt to market shifts, enhance worker productivity and secure long-term growth with AMRs. Deploy, redeploy and optimize autonomous mobile robots with ease.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Enhance frontline operations with Zebra’s AI software solutions, which optimize workflows, streamline processes, and simplify tasks for improved business outcomes.
Empower your frontline with Zebra Companion AI, offering instant, tailored insights and support to streamline operations and enhance productivity.
The everything you need to rapidly and cost effectively develop high-performance AI vision applications on Zebra mobile computers.
Zebra Workcloud, enterprise software solutions boost efficiency, cut costs, improve inventory management, simplify communication and optimize resources.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Drive successful enterprise collaboration with prioritized task notifications and improved communication capabilities for easier team collaboration.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
The demand for self-service solutions is growing fast—OEM developers need trusted technology partners to deliver quality without complexity. The SM20 Series OEM Scan Module makes it easy to integrate reliable scanning into self-checkout and kiosk designs while keeping costs low. Its compact cube design fits easily into tight enclosures and the unbranded housing puts your brand front and center. As the #1 global leader in scanning technology, Zebra gives OEMs a foundation they can trust—day in and day out. With multiple mounting options, simple integration, and free software tools that simplify setup and management, Zebra helps you move from concept to market faster. The result: lower development costs, greater reliability, and a better self-service experience.
Easily adapts to a wide range of product designs
Whatever your design requirements, the SM20 Series provides the flexibility you need. Its compact cube shape fits easily into tight spaces, while the flat-face design mounts flush within your enclosure. The Flange Bracket simplifies installation in embedded applications, and the L-Bracket supports secure vertical or horizontal mounting. With similar dimensions to competitive products, the SM20 Series is an easy drop-in replacement for existing setups. Plus, a standard ¼-20 camera mount on the bottom adds even more versatility, accommodating third-party accessories such as clamps, poles, swivels, and wall mounts.
Unbranded housing puts you in the spotlight
The SM20 Series features a clean design with no external logos, keeping the focus where it should be—on your brand.
Setup made simple—ready to use in minutes
Get your customers up and running in minutes with a true plug-and-play experience that requires minimal training. The SM20 Series comes ready to use right out of the box, with simple, free configuration tools that make setup fast and frictionless. Zebra’s Simple Setup Experience walks users through a quick, tailored setup process using clear visuals and a few yes/no questions to setup their scanner for their POS. For more advanced deployments, Zebra’s no-cost 123Scan configuration tool provides powerful options to fine-tune settings, update firmware, and efficiently stage large device fleets.
Flexible integration with your designs
The SM20 Series supports both USB and RS232 interfaces, ensuring compatibility with a wide range of popular host systems. It can be powered directly through a 5V USB connection, eliminating the cost and effort of adding external power. And with USB Certification, you can rely on dependable, hassle-free connectivity. A variety of cable options—including 2 ft. and 7 ft. lengths, with straight or right-angle connectors—provide the perfect fit for your specific installation needs.
For more information, please visit www.zebra.com/sm20-series
Create higher-quality products with purpose-built housing
The SM20 Series features a fully enclosed design for exceptional durability and longevity—eliminating the need to design around an open back or exposed components. Its compact housing allows you to build smaller, more versatile solutions that fit into a wider range of applications and environments.
Intuitive scanning with clear visual guides
Bright green indicator lines on the scan window provide clear visual guidance for fast, accurate scanning—eliminating guesswork in aiming and positioning.
Faster transactions with less effort
With a field of view up to 80% larger than competitive models and up to 27% faster swipe speeds, the SM20 Series reads barcodes as they approach the scan window. This accelerates transactions and delivers a more intuitive experience for all users—no searching for the “sweet spot” or repositioning items required.
Read every barcode every time
With Zebra’s industry-leading scanning technology, the SM20 Series reads everything from damaged, poorly printed, and low contrast barcodes to mobile coupons with ease, ensuring smooth, efficient transactions.
Future-ready with GS1 Digital Link
The SM20 Series is fully compatible with GS1 Digital Link, giving your customers confidence that the solution they invest in today is ready for the future. With Zebra’s 123Scan tool, scanners can be configured for GS1 Digital Link in less than a minute—enabling anything from minimal disruption to full adoption. Your customers can unlock richer product data, including expiration dates, ingredients, traceability details for targeted product recalls, and more.
Eye-friendly illumination provides a better user experience
The SM20 Series uses recessed, deep-red LEDs that are gentle on the eyes and safe for customer environments. To reduce visual distractions in busy checkout areas, the illumination automatically turns off between scans, providing a comfortable user experience.
Superior reliability
Zebra data capture products are proven to have less than 0.5% failure rates, so you can be confident in the long-term reliability of the scanner in your designs.
Dedicated OEM support, trusted service
Zebra’s dedicated OEM team provides focused support so you can build and deliver reliable solutions with confidence. Cover the SM20 Series with Zebra’s industry-leading Zebra OneCare™ maintenance and support plans to stay ahead of the unexpected, with troubleshooting and guidance from the team that knows our scanners best. Zebra OneCare offers comprehensive protection with tiered plans, letting you choose the coverage level and repair turnaround time that best fits your solutions.
No-cost, industry-preferred software tools
With Zebra, you get a suite of complimentary software tools designed to make your OEM journey simple to navigate. Our Simple Setup Experience gets customers up and running on day one, with scanner configuration taking less than five minutes. Turn to 123Scan, an intuitive no-cost tool for more advanced configuration needs and firmware updates. Our Scanner Software Development Kits (SDKs) for Windows®, Android™, iOS®, and Linux® provide everything you need to seamlessly integrate scanning into your applications. You can programmatically control SM20 Series scan modules to handle any business need. Minimize downtime with visibility into critical data and simplify management with remote tools that let you upgrade firmware and query asset information.
Proven technology from the world leader in scanning technology
The SM20 Series brings the reliability and confidence of Zebra’s well-tested, industry-leading technology. Every day, Zebra OEM products power tens of millions of devices across thousands of applications worldwide. With fast, straightforward integration and Zebra’s proven performance, you can design built-to-last data capture solutions that streamline operations, grow your profitability, and deliver a smoother, more intuitive experience for your end users.
Physical Characteristics
| Dimensions | H x W x D: 3.0 x 3.0 x 2.2 inches (75 x 75 x 57 mm) |
| Weight | 3.9 oz. (110 g) |
| Input Voltage Range | 4.75 to 5.25 VDC Host Powered; 4.75 to 5.25 VDC External Power Supply |
| Operating Current at Nominal Voltage (5.0V) | Presentation Mode: 280mA RMS (Typical) Host Trigger Mode: 260mA RMS (Typical) |
| Idle Current at Nominal Voltage (5.0V) | Presentation Mode: 110mA RMS (Typical) Host Trigger Mode: 80mA RMS (Typical) |
| Color | Midnight Black |
| Supported Host Interfaces | USB, RS232 (TTL) |
| Keyboard Support | Supports over 90 international keyboards |
| User Indicators | Power, Active Scan Zone, Good Decode LEDs; Beeper |
Imaging Characteristics
| Resolution | 1 Megapixel (1280 x 800 pixels) |
| Illumination | (2) deep red LEDs |
| Field of View | 62° H x 41° V nominal |
| Minimum Print Contrast | 20% minimum reflective difference |
| Skew Tolerance | +/-70° |
| Pitch Tolerance | +/-60° |
| Roll Tolerance | 0° - 360° |
User Environment
| Operating Temperature | 32.0°F to 122°F (0.0°C to 50.0°C) |
| Storage Temperature | -40.0°F to 158.0°F (-40.0°C to 70.0°C) |
| Humidity | 5% to 95% RH, non-condensing |
| Sealing | IP52 |
| Drop/Impact Shock Specification | Designed to withstand multiple drops at 5 ft. (1.5 m) to concrete |
| Electrostatic Discharge (ESD) | ESD per EN61000-4-2, +/-15 KV Air, +/-10 KV Direct, +/-8 KV Indirect |
| Ambient Light Immunity | Sunlight: 0 to 10,000 Foot Candles/0 to 108,000 Lux Artificial indoor light: < 450 Foot Candles/4845 Lux |
| Approved Cleaners | Refer to the Product Reference Guide for the complete list of approved cleaners |
Accessories
| Flange Bracket, L-Bracket, third-party accessories that provide a standard 1/4”-20 camera mounting screw |
Regulatory
| Environmental | EN IEC 63000:2018 |
| Electrical Safety | UL 62368-1; CAN/CSA-C22.2 No. 62368-1-19; IEC 62368-1; EN 62368-1 |
| LED Safety | IEC 62471; EN 62471 |
| EMI/RFI | 47 CFR Part 15, Subpart B, Class B; ICES-003 Issue 7, Class B; EN55032, EN55035; EN61000-3-2; EN61000-3-3 EN61000-6-2, EN60601-1-2 |
Symbol Decode Capability
1D | All major 1D barcodes including Code 39, Code 128, Code 93, Codabar/NW7, Code 11, MSI Plessey, UPC/EAN, I 2 of 5, Korean 3 of 5, GS1 DataBar, Base 32 (Italian Pharma) |
| 2D | All major 2D barcodes including QR Code, Micro QR, DataMatrix, GS1 Digital Link, PDF417, Micro PDF417, Composite Codes, TLC-39, Aztec, MaxiCode, Han Xin, Postal Codes, SecurPharm |
| GS1 | Digital Link |
| Digimarc | Digimarc barcodes |
| Minimum Element Resolution | Code 39: 3.0 mil Code 128: 3.0 mil Data Matrix: 5.0 mil QR Code: 5.0 mil |
| Refer to Product Reference Guide for a complete list of symbologies. |
Decode Range1
| 3 mil Code 39 | 0.7 inches (1.8 cm) to 2.5 inches (6.4 cm) |
| 5 mil Code 39 | 0 inches (0 cm) to 5.5 inches (14.0 cm) |
| 20 mil Code 39 | 0 inches (0 cm) to 16.0 inches (40.6 cm) |
| 3 mil Code 128 | 0.7 inches (1.8 cm) to 2.3 inches (5.8 cm) |
| 5 mil Code 128 | 0 inches (0 cm) to 5.0 inches (12.7 cm) |
| 6.7 mil PDF 417 | 0 inches (0 cm) to 4.5 inches (11.4 cm) |
| 13 mil UPC (100%) | 0 inches (0 cm) to 10.0 inches (25.4 cm) |
| 10 mil DataMatrix | 0 inches (0 cm) to 5.0 inches (12.7 cm) |
| 20 mil QR Code | 0 inches (0 cm) to 7.8 inches (19.8 cm) |
Utilities and Management
| Simple Setup Experience | Provides a guided, web-based experience for basic out-of-the-box setup and configuration, enabling non-technical customers to get the device up and running in just 5 minutes. https://www.zebra.com/scannersetup |
| 123Scan | Programs scanner parameters, upgrades firmware, displays scanned barcode data, scanning statistics, battery health, asset data and prints reports. www.zebra.com/123scan |
| Scanner SDK | Generates a fully featured scanner application, including documentation, drivers, test utilities and sample source code. www.zebra.com/scannersdkforwindows |
| Scanner Management Service (SMS) | Remotely manages your Zebra scanner and queries its asset information. www.zebra.com/sms |
Recommended Services
| Zebra OneCare Select; Zebra OneCare Essential |
Warranty
| Subject to the terms of Zebra’s hardware warranty statement, the SM20 Series is warranted against defects in workmanship and materials for a period of 15 months from the date of shipment. Complete Zebra hardware product warranty statement: www.zebra.com/warranty |
Footnotes
1. Distance dependent on symbology type and size, and under 30 foot-candles ambient
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. Note: Some content or images on zebra.com may have been generated in whole or in part by AI. ©2026 Zebra Technologies Corp. and/or its affiliates.