ZQ511 and ZQ521 Mobile Printers Specifications Sheet | Zebra

ZQ511/ZQ521 Mobile Printers

Exceptional durability and reliability for the toughest environments

Zebra’s ZQ500™ Series just got tougher. The premium ZQ511™ and ZQ521™ printers — both available in RFID models — give you best-in-class, rugged mobile printing for applications in any industry. Experience ultimate durability. Engineered for tough, demanding indoor and outdoor conditions, these printers can withstand significant drops, tumbles, accidents and environmental extremes that are common in mobile workplaces. Additional features, enhanced durability and military-grade design mean this printer will work as hard as you do.

ZQ511 and ZQ521 Mobile Printers

Print it All: Receipts, RFID tags, Labels and Linerless

Optimized for on-demand receipt printing in 3” (72mm) and 4” (104mm) print widths, the ZQ511 and ZQ521 printers also print a variety of labels including UHF RFID tags for all your tracking needs. Zebra’s comprehensive RFID portfolio is the only one to include mobile printers to help you reduce errors, and print and encode RFID labels on the go.

Tough. Reliable. Built to Endure.

The Most Rugged Printers on the Market

You need a mobile printer that can handle serious abuse. Designed and certified to meet MIL-STD 810G for drop and shock, and tumble tested per the IEC68-2-32 spec to handle 1300 tumbles from 3.3’ (1M), the ZQ511 and ZQ521 printers can withstand more than the average mobile printer.

Protection from solid and liquid ingress is no problem with an IP54 rating right out of the box without the need for a protective case. 

If this isn’t enough to convince you that these are ultra-rugged mobile printers, we also offer an optional exoskeleton case that increases our standard drop testing from 6.6’ to 10’ and improves the IP rating to IP65.

Built to Last

New over-molding helps increase the longevity and keeps your ZQ500 Series looking good over the life of the printer.

ZQ511 and ZQ521 Compatible Software, Android Compatible icon, Windows Compatible icon, iPod, iPhone, and iPad Compatible icons, WiFi icon

Rugged, reliable mobile printing for the toughest jobs.

For more information, visit www.zebra.com/zq500 or access our global contact directory at www.zebra.com/contact

On-the-Go Power, Functionality and Premium Performance

Get All the Benefits of Linerless Media

Eliminate waste and improve your company’s green initiative with linerless printing. Linerless media also allows your workforce to spend less time disposing waste and more time on the task at hand — improving your workforce productivity. And, since there are more labels on a roll, there are fewer rolls of media to carry and fewer media roll changes.

Optimize Your Printing Quality and Power

Consistent outstanding print quality and performance are key. New printhead and print mechanism, as well as new processor and added memory, deliver it. Keep your employees on task and on schedule with the ZQ500 Series’ secondary Bluetooth communication channel. Send print jobs to the printer via one channel, while a second channel performs additional functions such as device management.

Boost print speeds (5+ inches-per minute) with the “draft mode” feature for text-only printing. Do more on a single battery charge with Zebra’s patented Power Smart Print Technology™ that delivers the exact amount of power required for the highest quality printing. And, experience consistently sharp print quality—even in hot and cold temperatures—with enhanced temperature compensation.

Power Your Team to Do More

The ZQ511 and ZQ521 printers’ high-capacity 3250 mAh PowerPrecision+ battery powers your team – even during the longest shift. The printer also conserves battery life by entering sleep mode when not in use, then automatically wakes up when a print job is sent.

Stay Connected Everywhere

With support for 802.11ac Wi-Fi and its latest security protocols, plus Bluetooth 4.1 Classic and Low Energy, your workers can count on blazing fast and secure connections. Use the dual radio to simultaneously operate 802.11ac and Bluetooth 4.1 for added connectivity. 


Easy to Operate and Manage

No Manual Needed

ZQ500 Series printers are designed for anyone to use. The simple user interface prevents accidental printer setting changes. Large buttons increase accuracy for gloved hands and fingers. Easy media loading cuts time spent changing supplies.

Simple to Manage

Take your printing capabilities to a new level with Zebra’s powerful Print DNA suite of productivity, management, development and visibility tools. Transforming printers from the inside, our solution lets you easily configure, manage and maintain your Print DNA printers anywhere around the globe. Analyze printers in real time, automate processes, manage security settings and much more.

Gain visibility and manage your ZQ500 Series Bluetooth printers inside and outside your four walls with Zebra’s Bluetooth Management. Using SOTI® MobiControl® or Zebra’s Printer Profile Manager Enterprise and an Android mobile computer as a gateway, you can manage printer settings, view real-time status, download and retrieve content from printers and even update the operating system.


Supplies, Service and Support

Zebra Certified Supplies

Printing supplies provide a digital voice for assets across your supply chain. You rely on them to keep things running smoothly by disseminating operation-critical data throughout your organization. If something goes wrong with your printing supplies, operations are interrupted, productivity and efficiency suffer, and costs rise. That’s why we design, produce and rigorously pretest our own line of labels, tags and receipt paper to ensure consistent, optimized performance in your Zebra printer — and peace of mind for you. For industry-leading quality, service and thermal printing expertise, choose Zebra Certified Supplies.

Maximize Uptime, Business Operations and Printer Visibility with Services

You invest in Zebra printers to better serve your customers and boost operational efficiency. Now, you can ensure predictable performance and eliminate unbudgeted repair expenses with Zebra OneCare. You get unmatched technical support direct from Zebra, as well as comprehensive repair services, including accidental damage and defined repair turn-around times. And Zebra’s Visibility Services provide the real-time insight into printer operational information you need to increase printer availability and optimize utilization within your workflows.

Added Peace of Mind

Get increased protection with the ZQ511 and ZQ521 printers’ standard two-year warranty, making your purchase an even better investment. 

Make the Job Easier with Accessories

Arm your teams to do more with accessories that make the job easier. From power and charging to vehicle mounts and protection options, cradles and more, please refer to the Mobile Printer Accessory Guide, found on Zebra.com, to see all the ZQ500 Series accessories.

Accessories
AC Adapter
ZQ511 and ZQ521 AC Adapter Accessory Photo



Connect the AC adapter to your ZQ500 Series printer and wall outlet to charge the printer’s PowerPrecision+ battery while in the printer. The printer can print receipts and labels and perform other functions during charging.

Connect the ZQ500 Series printer (or charging cradle) to AC power to charge the printer’s internal battery.

Vehicle
ZQ511 and ZQ521 Vehicle Cradle

Vehicle Cradle

ZQ511 and ZQ521 Dual Charging Vehicle Adapter Accessory

Dual Charging Vehicle Adapter

ZQ511 and ZQ521 12-24V DC Power Supply Accessory

12-24V DC Power Supply


Vehicle Cradle

Dock and charge a single ZQ500 Series printer on a tabletop/countertop or mount in a vehicle/on a forklift. Must be ordered with an open-ended, vehicle lighter adapter or AC adapter. Meets IP43-rating for additional protection from liquid and solid ingress. Compatible with the ZQ500 Series printers with or without extended battery and with or without exoskeleton. Can be mounted with RAM mounting arm. Requires specific driver for connecting via USB.

Dual Charging Vehicle Adapter

Charges a ZQ500 Series printer and a TC70 or TC75 mobile computer simultaneously via the vehicle lighter power adapter.

12-24V DC Power Supply

12-24V DC power supply charges the ZQ500 Series printer via vehicle open-ended or vehicle lighter power adapter. Connects to barrel jack on printer, or on the vehicle / single slot printer charging cradle.

4-Slot Power Station
ZQ511 and ZQ521 4-Slot Power Station



Docks and charges up to four ZQ500 Series printers simultaneously. Supports printers in the exoskeleton and with / without extended battery. Power supply ships with the 4-Slot Power Station.

Battery Chargers
ZQ511 and ZQ521 3-Slot Battery Charger Accessory

3-Slot Battery Charger

ZQ511 and ZQ521 1-Slot Battery Charger Accessory

1-Slot Battery Charger



3-Slot Battery Charger

Dock and charge up to three ZQ500 Series PowerPrecision+ Li-Ion printer batteries at a time. The 3-slot battery charger ships with a power supply and line cord.

1-Slot Battery Charger

Docks and charges a single ZQ500 Series PowerPrecision+ Li-Ion printer battery. Integrated power supply. Ships with line cord.

Exoskeleton
ZQ511 and ZQ521 Exoskeleton Accessory



Increase drop specification to 3m/10’, seals off ports, and increases to IP65 rating for extreme-use environments. Can be used with single and extended battery packs, 4-slot printer power station and single slot charging cradle.





Specifications

Standard Features

• Android, Apple iOS, Windows Mobile connectivity
• Bluetooth specification 4.1 EDR + LE
• WLAN 802.11ac
• Fast roaming 802.11r supported
• 528 MHz ARM processor
• 3250 mAh PowerPrecision+ (retrievable, rechargeable Li-Ion)
• USB On-The-Go ports (with optional strain relief)
• Power Smart Print Technology — anticipates upcoming printing to optimize battery consumption and print speed
• Direct thermal printing of barcodes, text and graphics
• IP54 rated for protection against solid and liquid ingress
• MIL-STD 810G certified for drop and shock
• Tolerance of multiple drops from 6.6’ (2m) to concrete
• Tumble testing per the IEC68-2-32 spec with 1300 free falls from 3.3’/1m
• Simple easy-to-read LCD with large icons for battery and wireless status
• Dual-sided tear bar which allows for clean tears in either direction (not available with linerless SKUs)
• Supports vertical and horizontal printing
• Printer can be used in any orientation
• Center loading, adjustable for variable roll widths
• “Clamshell” design for easy media loading
• Label odometer
• XML support
• Resident fixed and scalable fonts
• Black mark and gap media sensing using fixed center position sensors
• Cold Temperature Compensation mode-optimizes/balances print speeds to allow for better print performance at lower temperatures
• PPME, Mirror, SNMP, WebServer, AirWatch® and Soto Connectors and Wavelink Avalanche®
• NTP (Network Time Protocol) support via WiFi
• Sleep mode supported. Wake on Bluetooth, WiFi and Touch
• Real time clock (RTC) supported for time stamp certificates in WLAN SKU’s only
• QR code links to web-based help pages; not displayed on LCD
• Zebra® Print Touch simplifies Bluetooth pairing and launches web-based pages with Near Field Communication (NFC) enabled devices
• RFID is available on both the ZQ511 and ZQ521 as separate products (standard channel offering)
 

Physical Characteristics

Dimensions

ZQ511: 5.9 in. L x 4.7 in. W x 2.4 in. H
150 mm L x 120 mm W x 62 mm H

ZQ521: 6.2 in. L x 6.1 in. W x 2.6 in. H
158 mm L x 155 mm W x 67 mm H 

Weight with Battery ZQ511: 1.39lbs/0.63 kgs
ZQ521: 1.73lbs/0.79 kgs

Printer Specifications

Operating System Link-OS®
Resolution 203 dpi resolution (8 dots per mm)
Memory 4 GB RAM; 4 GB Flash (Standard)
8 MB DRAM; 64 MB Flash (User available)
Maximum Print Width ZQ511: 2.83 in./72mm
ZQ521: 4.09 in./104mm
Maximum Print Speed    Up to 5 in./127 mm per second (with Draft Mode enabled)
Media Sensors Black mark and gap media sensing using fixed center position sensors
Print Length  Maximum: 39 in.
Power 3250 mAh (nominal), removable, rechargeable PowerPrecision+ Li-Ion battery, with optional extended battery 

Media Characteristics

Maximum Media Width ZQ511: 3.15 in./80 mm +1 mm
ZQ521: 4.45 in./113 mm +1 mm
Maximum Media Roll Size ZQ511: 2.0 in./51 mm
ZQ521: 2.24 in./57 mm
Maximum Media Thickness 0.0063 in. (0.1600 mm) for labels and 0.0055 in.
(0.1397 mm) for tag/receipt
Minimum Media Thickness 0.05842mm (0.0023 in.) for all media
Media Types Receipt, Gap/Black-mark Label, Tag, Linerless, RFID

Operating Characteristics

Environment Operating Temperature: -4°F to 131°F/-20°C to 55°C
Operating Humidity: 10% to 90% non-condensing
Charging Temperature: 32°F to 104°F/0°C to 40°C
Cradle Temperature: 32°F to 122°F/0°C to 50°C
Storage Temperature: -22°F to 150°F/-30°C to 66°C
Storage Humidity: 10% to 90% non-condensing
Agency Approvals Emissions: FCC Part 15, Subpart B, EN55022 Class-B, EN55024, ICES- 003, EN55032, and EN301489

Firmware

CPCL and ZPL® programming languages

ZBI 2.x™ — powerful programming language that lets printers run standalone applications, connect to peripherals, and much more

ESC-POS available via post-sale download

Options

• RFID encoding
• Linerless printing (with silicone platen roller only)

Barcode Symbologies

CPCL Barcode Symbologies
• Barcode Ratios: 1.5:1, 2:1, 2.5:1, 3:1, 3.5:1
• Linear Barcodes: Code 39, Code 93, UCC/EAN128, Code 128, Codabar (NW-7), Interleaved 2-of-5, UPC-A, UPC-E, 2 and 5 digit add-on, EAN-8, EAN-13, 2 and 5 digit add-on
• 2D Barcodes: PDF417, MicroPDF417, MaxiCode, QR Code, GS1/DataBar™ (RSS) family, Aztec, MSI/Plessey, FIM Postnet, Data Matrix, TLC39

ZPL Barcode Symbologies
• Barcode Ratios: 2:1, 3:1, 5:2, 7:3
• Linear Barcodes: Code 11, Code 39, Code 93, Code 128, ISBT-128, UPC-A, UPC-E, EAN-8, EAN-13, UPC-A and UPC-E with EAN 2 or 5 digit extensions, Planet Code, Plessey, POSTNET, Standard 2 of 5, Industrial 2 of 5, Interleaved 2 of 5, LOGMARS, MSI, Codabar, and GS1 DataBar (RSS)
• 2D Barcodes: PDF417, MicroPDF-417, Code 49, TLC39, Maxicode, Codablock, Data Matrix, QR code, Aztec

Fonts and Character Sets

Standard Fonts 25 bitmapped, 1 smooth, scalable (CG Triumvirate Bold Condensed, contains UFST® from Agfa Monotype Corporation) 
Included in All Models and Part Numbers Scalable Fonts: Swiss721 (supporting Latin, Cyrillic, Hebrew and Arabic characters) 
Additional Asian Fonts Supported

Group A: Part Numbers supporting Indonesia, Taiwan, Korea, Malaysia, Australia, New Zealand, Sri Lanka, India include: Scalable Traditional Chinese Characters: NotoMono, Bitmap: 24x24 MKai, 16x16 New Sans MT, Scalable Korean Characters: NotoMono

Group B: Part Numbers supporting, Singapore, Thailand, Philippines, HongKong and Vietnam include: Scalable Traditional Chinese characters: NotoMono and Bitmap 16x16 NewSans MT. Scalable Thai Characters: Angsana, Scalable Vietnamese Characters: SourceCodePro and Bitmap 16x16 Utah

Group C: Part Numbers supporting China include: Scalable Simplified Chinese Characters: Hans and Bitmap 24x24 Msung, 16x16 SimSun

Group J: Part Numbers supporting Japan include: Scalable NotoMono and Square Gothic J MT, Bitmap 16x16, 24X24 Square Gothic J MT

Communication and Interface Capabilities

ZebraNet® 802.11ac radio with support for:
• WPA and WPA2 with AES encryption
• 802.1x (with WEP, WPA, or WPA2)
• EAP-FAST, EAP-TTLS, EAP-TLS, PEAP, LEAP
• 802.11d, 802.11i, 802.11r
• Simultaneous Bluetooth 4.1 dual radio
• Wi-Fi Certification
• Fast roaming using Pairwise Master Key (PMK) caching, Opportunistic Key Caching (OKC), EAP Fast Session resumption or 802.11r

Bluetooth 4.1 (Classic and BLE) radio
• Security models 1-4
• “Made for iPod/iPhone/iPad” certified
• Key Bonding

Cabled Communications Specifications
• USB 2.0 full-speed on-the-go interface (12 Mbps)
• Micro-AB Connector with optional strain relief

Product Warranty

The ZQ511 and ZQ521 printers are warranted against defects in workmanship and materials for a period of 2 (two) years from the date of shipment. For a complete warranty statement, please visit the Product Warranty Exceptions list on
www.zebra.com/warranty.

Recommended Services

Zebra OneCare Essential and Select Services maximize the availability and productivity of your devices. Key features include 24/7 technical support, comprehensive coverage, advance replacement and software updates. Optional Visibility Services are available. For more information go to
www.zebra.com/zebraonecare. (Note: Service availability may vary by region.)

Print DNA Software Solutions

This printer is supported by our powerful Print DNA suite of applications, utilities and developer tools that give our printers better performance, simplified remote manageability, and easier integration.

Development Tools With faster, easier and smarter integration of Zebra printers with your devices and applications, your Zebra printing solutions are up and running in less time, with less cost.
Management Tools Minimize IT effort and maximize IT control with Print DNA management tools — the easy way to add and manage any number of printers, anywhere — from a handful of printers to thousands of printers all around the world.
Productivity Tools Reach new levels of productivity with innovations that streamline tasks and workflows, optimize device performance and solve tomorrow’s printing problems today.
Visibility Tools Regardless of whether or not you have an existing Mobile Device Management solution in place, robust visibility tools provide unparalleled insight into printer health, usage and performance.

Print DNA features may vary by model and a Support Contract may be required. For more information, please visit:
www.zebra.com/printdna.

For optimum print quality and printer performance, use genuine Zebra supplies. Specifications subject to change without notice.

ZQ511 and ZQ521 Mobility DNA Icons

Markets and Applications

Transportation and Logistics

  • Field service 
  • Cross-docking 
  • Direct store delivery 
  • Proof of pickup and delivery and route accounting 
  • Bag reconciliation 
  • Post and parcel 
  • Passenger ticketing

Manufacturing/Warehouse

  • Field service 
  • Direct store delivery 
  • Pallet labeling 
  • Packing/staging/cross-docking labeling

Government

  • Energy and utility meter reading 
  • Parking violations 
  • E-citation

Retail and Hospitality

  • Click and collect receipt and label printing 
  • Shelf-edge labels 
  • Drive-through receipt printing 
  • Arenas/concert venues/theme parks receipt printing


ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2020 Zebra Technologies Corp. and/or its affiliates.

Part number: SS-ZQ511-ZQ521 Mobile Printers 06/16/2020 HTML