Ask the Cybersecurity Expert
By Mark Butler | November 14, 2022

Companies Make a Lot of Printer Security Mistakes. These Are the Most Common, According to One Cybersecurity Expert.

Find out what steps you should be taking today, and every day, to prevent hackers from easily breaching your corporate network via your printers. (It happens far more often than you probably realize.)

Every year in October, companies, government agencies and hackers around the world come together to talk about cybersecurity. With technology utilization increasing by the minute, we must ensure we’re doing everything we can to thwart bad actors. But talk doesn’t always seem to translate into action. For example, we’ve been talking about how vulnerable printers are to cyberattacks, yet I bet most companies haven’t checked, much less changed, the security settings of their printers since they were first set up. 

That’s why close to 28,000 unsecured printers worldwide were easily hijacked by (good) cybersecurity experts a few months ago and why printers are the devices that hackers are most likely to use to maliciously breach corporate and government networks. Most people aren’t managing printers the same way they manage other technology devices.

Why are they not being managed the same way?

Though the reason is likely different for everyone, I’ve found that it’s either because: 

  1. Too many people think their printers are more secure than they are – that security is automatically updated.

  1. Many people downplay printers’ vulnerability to cyberattacks because printers aren’t viewed as the data-rich devices they are, simply because they aren’t used in the same way as traditional communication devices (i.e., phones, laptops, tablets).

So, I asked Junaid Rehman, a Senior Security Advisor for HP Managed Print Services, to walk you through the steps you should take today to secure your printer(s) and help ensure you aren’t accidentally opening your companies up to hackers. In our 25-minute discussion (which took place at the beginning of Cybersecurity Month), he also went into great detail about:

  • The most prevalent security issues seen with enterprise printers in particular. When was the last time you changed your printer’s password? Updated your firmware? Thought about printer security, period?! 

  • The security features you’ll commonly find with enterprise printers, including some that may be “hidden” in plain sight. Plus, he tells you how to find someone who knows how to use them if you don’t want to have to worry about one more thing right now. 

  • How often you/your company (or the third-party managed print services provider) should be checking and updating each printer’s security.

  • The biggest mistake people make with printer security (besides failing to enable or update it).

  • Why printer security policies and governance are best handled in a collaborative manner with printer suppliers and/or third-party managed print service providers. 

  • The best way to test your company’s printer security (besides hiring hackers to try to breach the devices or network).


If, after listening to what Junaid says, you want a printer security assessment or assistance securing your Zebra printers, please reach out to your HP or Zebra representative. They can get you in touch with the right experts to help you protect your devices, data and business. 

You can also check out the Zebra and HP websites for more security tips and tools, and check out past Your Edge blog posts and podcasts for additional cybersecurity insights from Zebra’s Chief Security Officer Mike Zachman.

Healthcare, Warehouse and Distribution, Retail, Hospitality, Security, Energy and Utilities, Manufacturing, Transportation and Logistics, Podcast, Field Operations, Public Sector, Banking,
Mark Butler
Mark Butler

Mark Butler is a Global Partner Manager within Zebra’s global sales team and is the global leader for Zebra’s partnerships with both HP, Inc. and Körber Supply Chain. Mark has a focus on Zebra’s AMR and warehouse strategies with Körber and Zebra’s Managed Print and Government strategies with HP, Inc.

Mark is based in Cleveland, Ohio. He has been working within Zebra’s channel go-to-market organization since 2011 and has 20+ years in the industry. 

Zebra Developer Blog
Zebra Developer Blog

Are you a Zebra Developer? Find more technical discussions on our Developer Portal blog.

Zebra Story Hub
Zebra Story Hub

Looking for more expert insights? Visit the Zebra Story Hub for more interviews, news, and industry trend analysis.

Search the Blog
Search the Blog

Use the below link to search all of our blog posts.