Request a Repair (Online Repair Services)

Repair logo

Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 



Printer Repairs

Please submit a printer repair order using the link for your region below: 



Mobile Computer and Scanner Repairs 

NOTE: One-time registration is required to use the Repair Order Portal, even for users who are set up for other Zebra sites and tools. Please use the ‘Register’ option above, and a user ID and password will be emailed to you within 24 hours.

Latin America Repair Portals

Zebra has a separate portal to support repair requests from Latin America. 

Using the Repair Order Portal to submit repair return requests (RMAs) online is easy, convenient, fast, and accurate. Click the link above for an overview of the Portal.
 

This guide addresses various troubleshooting questions such as:

  • How do I resolve login issues?
  • How do I check the status of my Repair Order (RMA)?
  • How do I check whether my device is covered by warranty or contract?

Get fast and convenient answers to most questions, review our quick guides to common tasks, take online training, or access our schedule of live training and Q&A sessions to help you learn to use the Repair Order Portal.

For more complex issues, our Zebra Customer Support Representatives are happy to assist you! Choose the best phone number for you from a list of region- and country-specific options.