Corporate Social Responsibility


Our Products
| Our Operations | Our Supply Chain | RF Exposure and Assessment Standards


Our Corporate Social Responsibility (CSR) programme focuses on environmental, social and governance initiatives prioritised based on our commitments to our stakeholders. This includes, but is not limited to, the provision of energy efficient and eco-friendly products, performing business reviews with our suppliers, protecting and developing our employees, and investing in the communities where we live and work. 

OUR PRODUCTS

As the pioneer at the edge of the enterprise, Zebra Technologies powers 95% of the Fortune 500. We build and deliver edge technologies that enable businesses to intelligently connect assets, data, and people.

Our technology empowers those on the front line of business to achieve a performance edge – an edge that translates to delighted customers and superior business results. Our product line is designed with reliability, ruggedness, and ease of use. Our dynamic and responsive systems link teams, assets and information in real time to deliver best-action guidance for business-critical decisions. And our solutions, delivered in collaboration with a specialised ecosystem of partners, enable customers to create smart environments on the edge and optimise operations through connected, collaborative workflows. 

We assess and manage the potential environmental impacts of our products and solutions at each stage of their lives - from the acquisition of raw materials to the design, production, transportation/delivery, use, end-of-life treatment and final disposal. In addition to continuous improvement, we are committed to:

  • Comply with laws and regulations
  • Investigate the use of environmentally preferred materials
  • Improve energy efficiency and reduce our product carbon footprints
  • Reduce material consumption, including packaging
  • Increase the recyclable content of our products where possible
We work with suppliers and customers to find innovative solutions to product life cycle impacts. We encourage our customers to return used equipment for proper disposal and operate take back programmes in partnership with specialist recycling companies around the world.
 

OUR OPERATIONS

We are committed to the protection of the environment, the reduction of environmental risks related to our operations, and maintaining a safe, healthy workplace. 

We work to reduce our environmental footprint and set goals for energy use, recycling and waste reduction. The health and safety of all of our employees, contractors, partners and visitors to our facilities is of critical importance to Zebra. Our health and safety programmes are designed to proactively identify workplace hazards and reduce or eliminate them through innovative, sustainable measures. 

We continually engage our employees on our Environmental, Health and Safety (EHS) programmes and performance through a range of channels, including awareness programmes, surveys and employee training.

Underpinned by our Environmental Management System, we undertake a range of systematic activities to reduce the overall environmental impact of our operations:

  • We operate an Environmental Management System that is compliant and certified to the ISO 14001 standard
  • We conduct and facilitate internal and external audits to assess compliance to our policies and procedures as well as management systems and legal requirements
  • We continuously monitor our energy consumption throughout our operations and adopt new energy conservation measures

OUR SUPPLY CHAIN

Our products contain various metals, including tantalum, tin, tungsten and gold (3TG), originating from mines around the world. Some of this production comes from the Democratic Republic of the Congo (DRC) and neighbouring countries, where political instability and lack of security have allowed mines to be exploited by armed groups. Any association with financing armed conflict is unacceptable to us and we have engaged extensively across our supply chain to seek solutions to this problem.

Suppliers Corporate Social Responsibility (CSR)

It is our expectation that Zebra-approved suppliers conduct their business in a socially and environmentally responsible manner. We directly engage our major suppliers to assess their CSR performance and ensure they implement mitigation measures to reduce potential risks.

As a member of the Responsible Business Alliance (RBA), formerly known as Electronic Industry Citizenship Coalition (EICC), we support the vision and goals of the RBA and the application of its standards in maintaining and improving social, economic and environmental performance in the operations of Zebra and our suppliers. We are committed to conform to the principles of RBA Code of Conduct in our own operations, and ecourage our suppliers to implement the principles of the RBA Code in their operations within their supply chains. 

Conflict Minerals

Zebra diligently works with its suppliers across the globe to identify the use of tantalum, tin, tungsten and gold (3TG) in the manufacture of the components that Zebra uses in its products. Our products contain 3TG metals, and these metals are required for the products' functionality.

Zebra Conflict Minerals programme concentrates on both the collection of relevant information and due diligence process undertaken for products that we manufacture, or contract to be manufactured on our behalf.

  1. Zebra's process to exercise due diligence and to determine country of origin consists of the following:
    Risk assessment of those Zebra products that contain 3TG metals necessary to the functionality or production of Zebra products;
  2.  Review of the data collection for completeness and accuracy for all Zebra suppliers determined to intentionally add 3TG metals in products/components supplied to Zebra;
  3. Evaluation of the data collected, including smelter information reported by each source; and
  4. Review and reporting of results.

As an active member of the Responsible Minerals Initiative (RMI), formerly known as the Conflict-Free Sourcing Initiative (CFSI), Zebra utilizes and promotes within its supply chain the tools and methodologies developed by the RMI for 3TG data collection and sourcing risk assessment, including the Reasonable Country of Origin Inquiry system.

We continue to work with all our suppliers to promote conflict-free sourcing of 3TG metals by engaging of upstream suppliers in the works of RMI and transitioning the sourcing to RMI certified conflict-free smelters.

As a Company traded on the US stock exchange, Zebra complies with the applicable sections of the Dodd Frank regulation. Zebra's statement can be found under investor relations page. For more information, please see our Products and Materials Compliance site.

RF EXPOSURE AND ASSESSMENT STANDARDS

Zebra Technologies designs, builds and tests all its products according to international assessment standards (by measurements or numerical computations) to meet nationally and internationally recognised exposure standards (limits of exposure with large safety margins). These products include RFID, mobile computers and other portable communications products, as well as in-vehicle radios.

Most countries follow the RF exposure limits recommended by the International Commission on Non-Ionizing Radiation Protection (ICNIRP) or the International Committee on Electromagnetic Safety of the Institute of Electrical and Electronics Engineers (IEEE). These limits protect against potential adverse health effects by including substantial safety margins. Compliance with these standards provides a sound scientific basis for confidence in the safety of products using RF energy.

The exposure assessment standards for wireless portable devices used around the world have been established by the IEEE and the International Electrotechnical Commission (IEC). These standards create strict methodological requirements for testing products for compliance with specific absorption rate (SAR) limits. For many regions, including the Americas and the European Union, testing is done for intended use of the products (e.g., use at the ear or in front of the face) and for body-worn products (e.g., in a holster on the waist).

Fixed/Mobile Equipment

Stationary or mobile equipment that transmits RF energy, such as narrow band base stations, RFID fixed readers or wireless access points, are covered by exposure guidelines based on the same scientific knowledge as the limits applied to portable radio products. For exposure to antennae at a far distance, the limits are in terms of power density (milliwatts per square centimetre), instead of SAR for portable devices operated near the body. Generally, due to the location of antennas, stationary network equipment produces RF exposure levels for members of the public that are substantially below established exposure limits.

New technologies

New technologies, products and services are being deployed that incorporate the use of RF energy. These include radio networks and devices for RF identification technology for logistics management. These technologies often use radio waves to operate and must meet the same or similar exposure guidelines as existing wireless products.

Compliance testing

Zebra products are designed, manufactured and tested according to the international assessment standards to meet national and international requirements for compliance with the science-based exposure standards. Our products are tested in approved external accredited independent labs. This rigorous testing provides assurances that our products are compliant with national regulations and international RF exposure standards before being placed on the market.