QE Facilities building, video screenshot
Success Story Video

QE Facilities Enhances Reliability With Specimen Tracking Solution

QE Facilities manages logistics for up to nine hospitals and 2,000 GP locations, focusing on blood sample transportation and medical records. Its existing tracking system was unreliable, prompting collaboration with Dakota to develop a bespoke tracking system, integrated with Zebra’s TC51 mobile computers.

Zebra Success Story: QE Facilities

Overview: Healthcare Challenge

The solution enhanced tracking accuracy and operational efficiency, allowing real-time data access and improving customer relations. The solution supports scalability and adapts to diverse contract requirements.

Benefits / Outcomes

  • Reduced bag scanning mistakes thanks to an inbuilt scanner.
  • Instant access to data while on the move.
  • Enhanced reliability via a purpose-built rugged design.

Customer

QE Facilities
Gateshead, England

Partner

Dakota

Industry

Healthcare

Solutions

 About QE Facilities

QE Facilities manages logistics for nine hospitals and 2,000 GP locations, focusing on blood sample transportation, CSSD medical records and HPV testing. It is dedicated to ensuring compliance and timely delivery within the healthcare sector.

The Challenge

QE Facilities' existing tracking system was unreliable and unscalable, causing inefficiencies in managing sample transportation and compliance. This led to operational challenges, including inaccurate tracking and hindered customer relations.

We, as a company, were very focused on Zebra products because, for the 20 years that we've been in business, we have found that they're very reliable.

The Solution

In collaboration with Dakota, QE Facilities developed the custom eTrakLogic system, integrated with Zebra’s TC51 devices. This bespoke solution was tailored to meet specific customer requirements, enabling reliable tracking and efficient operations. 

The Zebra Difference: Outcome and Benefits

The new solution improved tracking accuracy and operational efficiency, allowing real-time data access and enhancing customer relationships. It supported scalability, enabling QE Facilities to adapt to diverse NHS contract requirements and ensuring better service delivery.