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Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
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The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
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Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
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Currys Saves 900 Management Hours with Zebra Technologies Workcloud Software Suite
Frontline workers have improved communication, scheduling, and focus more time on customer service
BOURNE END, England – 1 May, 2025 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in digitising and automating frontline workflows, today announced that leading consumer electronics retailer, Currys has saved 900 management hours over a two month period, to spend more time on customer-facing activities with Zebra Workcloud Scheduling and Task Management software.
Currys operates 296 retail stores across the UK and Ireland, providing a wide range of consumer electronics and home appliances, smartphones, gaming gear, home appliances, and top-tier laptops, making the brand a prime destination for tech lovers.
The retailer knew it needed more visibility and efficiency across its stores to improve its scheduling, communication and task allocation, which would lead to more engaged colleagues and elevated customer experiences.
“At many branches, task management and workforce allocation weren’t as effective as they could be,” said Brad Porter, Process Product Support Manager, Currys. “Store managers were spending excessive time manually adjusting colleagues’ schedules, leading to inconsistent availability.”
Currys selected Zebra’s software to create better schedules with three main objectives: to introduce fixed shift scheduling, implement certifications for job roles, and improve workload distribution. By leveraging Workcloud Scheduling, Currys has gained greater efficiency and improved its customer service as colleagues can now spend more time on the store floor and less time doing administrative tasks.
“During the busiest shopping season, we were able to cut store schedule edits by 8,000 per week, preventing a total of 90,000 edits from November to the end of December,” said Nathan Holland, Workforce Management Systems Development and Insight Analyst, Currys. “That has saved us approximately 900 management hours which were reallocated to customer-facing activities.”
Colleagues across many branches also lacked up-to-date communication methods with teams relying on multiple channels like email and internal portals, which led to inconsistent task completion. Currys needed a centralised approach to ensure tasks were completed on time and inconsistencies across stores were eliminated.
Currys has expanded its use of Workcloud Task Management to include the coordination of various operational and promotional activities beyond compliance tasks. This new approach enables targeted task distribution, reduces email clutter, and ensures that relevant information reaches the right people at the right time. It also gives visibility to all levels of the business from store managers to corporate teams, with real-time feedback that allows them to quickly identify and resolve issues.
Currys has also improved resource allocation by mapping out annual operational plans and aligning staff resources with business objectives and compliance requirements. With the Workcloud Activity Planning functionality, Currys can schedule efficiently across the entire year, ensuring execution at the right time without overwhelming store colleagues.
“Currys demonstrates how a customer-first focus, drive for efficiency, and the right technology solution can benefit shoppers, frontline associates, and business operations,” said Mark Thomson, Retail Strategy Director, EMEA, Zebra Technologies. “It’s a great example of Zebra’s Modern Store vision for retailers, and we look forward to working with Currys as they set the bar even higher for what’s possible.”
Currys continues its close collaboration with Zebra on initiatives planned for the next 18 months including further optimising skills-based scheduling, broadening fixed shift applications, and enhancing real-time decision-making processes. “One of our major next steps is a health check with Zebra to identify additional opportunities for efficiency gains as we’re always looking for ways to push the boundaries of what this software can do,” said Holland.
KEY TAKEAWAYS
- UK consumer electronics retailer, Currys needed to streamline its task allocation and execution processes along with its workforce scheduling and planning across stores.
- By implementing and expanding Zebra Workcloud Scheduling and Workcloud Task Management software, it has reallocated 900 management hours over a two month period, to better serve customers and reduce scheduling edits during its peak shopping season.
- Currys and Zebra continue to collaborate on future workforce projects to elevate the customer experience and better engage store colleagues. Read the full case study here.
ABOUT ZEBRA TECHNOLOGIES
Zebra (NASDAQ: ZBRA) provides the solutions to help businesses grow with increased asset visibility, connected frontline workers and intelligent automation. The company operates in more than 100 countries, and our customers include over 80% of the Fortune 500. Designed for the frontline, Zebra’s award-winning portfolio includes hardware, software, and services, all backed by our 50+ years of innovation and global partner ecosystem. Follow Zebra on our blog and LinkedIn, visit our newsroom and learn more at www.zebra.com.
Media Contact:
Daniel Blackman
Zebra Technologies
07408 864 597
Daniel.Blackman@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
ZEBRA and the stylised Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2025 Zebra Technologies Corp. and/or its affiliates
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2025 Zebra Technologies Corp. and/or its affiliates.