Transform retail operations with Zebra’s retail technology solutions, featuring hardware and software for improving inventory management and empowering teams.
Streamline operations with Zebra’s healthcare technology solutions, featuring hardware and software to improve staff collaboration and optimise workflows.
Enhance processes with Zebra’s manufacturing technology solutions, featuring hardware and software for automation, data analysis, and factory connectivity.
Zebra’s transportation and logistics technology solutions feature hardware and software for enhancing route planning, visibility, and automating processes.
Zebra's public sector technology solutions enhance decision-making, streamline operations, and safeguard communities with advanced software and rugged hardware.
Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.
Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.
Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.
Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.
Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.
Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.
With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.
Zebra’s line of kiosks can meet any self-service or digital signage need, from checking prices and stock on an in-aisle store kiosk to fully-featured kiosks that can be deployed on the wall, counter, desktop or floor in a retail store, hotel, airport check-in gate, physician’s office, local government office and more.
Adapt to market shifts, enhance worker productivity and secure long-term growth with AMRs. Deploy, redeploy and optimize autonomous mobile robots with ease.
Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.
Zebra's environmental sensors monitor temperature-sensitive products, offering data insights on environmental conditions across industry applications.
Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.
Enhance frontline operations with Zebra’s AI software solutions, which optimize workflows, streamline processes, and simplify tasks for improved business outcomes.
Empower your frontline with Zebra Companion AI, offering instant, tailored insights and support to streamline operations and enhance productivity.
Boost productivity with Zebra Frontline AI Enablers: AI vision models, sample apps, and APIs streamline workflows for efficient business processes.
Zebra Frontline AI Blueprints deliver adaptable, real-world AI frameworks that automate manual tasks and drive efficiency in high-pressure frontline operations.
Zebra Workcloud, enterprise software solutions boost efficiency, cut costs, improve inventory management, simplify communication and optimize resources.
Keep labour costs low, your talent happy and your organisation compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Drive successful enterprise collaboration with prioritized task notifications and improved communication capabilities for easier team collaboration.
Get full visibility of your inventory and automatically pinpoint leaks across all channels.
Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.
Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.
Make the most of every stage of your scanning journey from deployment to optimisation. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.
Boost warehouse and manufacturing operations with Symmetry, an AMR software for fleet management of Autonomous Mobile Robots and streamlined automation workflows.
The Zebra Aurora suite of machine vision software enables users to solve their track-and-trace, vision inspection and industrial automation needs.
Zebra Aurora Focus brings a new level of simplicity to controlling enterprise-wide manufacturing and logistics automation solutions. With this powerful interface, it’s easy to set up, deploy and run Zebra’s Fixed Industrial Scanners and Machine Vision Smart Cameras, eliminating the need for different tools and reducing training and deployment time.
Aurora Imaging Library™, formerly Matrox Imaging Library, machine-vision software development kit (SDK) has a deep collection of tools for image capture, processing, analysis, annotation, display, and archiving. Code-level customisation starts here.
Aurora Design Assistant™, formerly Matrox Design Assistant, integrated development environment (IDE) is a flowchart-based platform for building machine vision applications, with templates to speed up development and bring solutions online quicker.
Designed for experienced programmers proficient in vision applications, Aurora Vision Library provides the same sophisticated functionality as our Aurora Vision Studio software but presented in programming language.
Aurora Vision Studio, an image processing software for machine & computer vision engineers, allows quick creation, integration & monitoring of powerful OEM vision applications.
Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.
Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.
Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.
Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.
UK Parcel Delivery Leader, Evri Cuts Service Disruptions by 99% with Zebra Technologies
New kiosk solution offers a more reliable, efficient service for customers across 7,000 sites
BOURNE END, England – 17 Feb., 2026 – Zebra Technologies Corporation (NASDAQ: ZBRA), a global leader in digitising and automating workflows to deliver intelligent operations, today announced that UK parcel delivery leader, Evri is offering an enhanced self-service experience for customers and has won new deals with a future-ready Zebra solution across 7,000 ParcelShops.
The Evri self-service solution is integrated into a customised, one-stop shop for parcel drop-off, scanning, and labelling. Collection experiences are now more intuitive and the service is more reliable, which is reflected in improved customer satisfaction scores.
Evri’s new fleet of modern, print-in-store self-service kiosks feature the Zebra ET4 series enterprise tablet and ZD600 series linerless printer within a custom-built housing unit. Each ET4 series tablet connects to Evri’s network, running Evri’s internal app on Zebra hardware. Zebra manages the entire kiosk lifecycle, and if a terminal ever fails, the Zebra OneCare™ Fastrack Service ensures that a replacement arrives the next day. If a ParcelShop team member needs help or training, Zebra’s service desk guides them through step-by-step troubleshooting.
With this new solution, service failures have been cut by 99%, while a reduction in downtime now sees fewer than 10 shops a week offline thanks to a quicker online return. In addition, the solution’s reliability along with its ease of use and deployment have also been designed with rapid business scaling in mind, helping Evri win major deals with large UK retailers. The result is higher parcel volumes and more convenient access points for customers.
“Evri ParcelShops, powered by Zebra’s solutions, give us the foundation to serve customers the way they want to be served, which is conveniently, sustainably, and at scale,” said Thomas Weaver, IT Procurement Manager, Evri. “With people able to send and collect parcels through the network more easily, customer satisfaction has improved and large UK retailers have rolled out the kiosks across all their stores.”
Sustainable, Long-Term Partnership
Evri’s success is built on its close working relationship with Zebra as accelerated timelines, rapid prototype cycles, and efficient pilots ensured the solution met expectations as quickly as possible.
“As the industry shifts toward out-of-home and consumer-to-consumer delivery, reliable technology becomes the pillar everything sits on,” said Weaver. “Zebra is a true collaborator, and its technology allows us to quickly expand our out-of-home network quickly as needed.”
By switching to Zebra ZeroLiner linerless printing, Evri has also reduced its carbon footprint. With its former kiosks, wax-backed liner paper piled up quickly, and all of it went straight to a landfill. Zebra’s linerless rolls remove the waste and last much longer, with about 66% more labels per roll, resulting in less frequent roll changes, reducing deliveries and lowering emissions. The experience is simpler for customers too, with no loose backing sheets left behind.
Evri and Zebra Look Ahead to Growth
“We’re pleased to contribute to making important work better every day for Evri’s frontline workers and meeting the needs of its customers who want a hassle-free parcel drop-off and collection experience,” said Phil Sambrook, EMEA Transport and Logistics Vertical Lead, Strategy, Zebra Technologies. “By providing a reliable and easy-to-use solution, Evri can focus on expanding its network and services, confident that the technology underpinning its operations enhances the customer experience and is ready for the future.”
KEY TAKEAWAYS
- Evri has greatly improved reliability, sustainability and customer service, following the roll-out of a custom-built, print-in-store, self-service Zebra kiosk solution to 7,000 Evri ParcelShops.
- Kiosk solution failures have been reduced by 99%.
- Fewer than 10 shops a week are offline.
- Zebra’s ZeroLiner linerless printing has reduced Evri’s carbon footprint, supplied 66% more labels per roll, and elevated the customer experience.
- Read the full case study here.
WHO IS ZEBRA TECHNOLOGIES?
Zebra (NASDAQ: ZBRA) provides the foundation for intelligent operations with an award-winning portfolio of connected frontline, asset visibility and automation solutions powered by AI. Organisations globally across retail, manufacturing, transportation, logistics, healthcare, and other industries rely on us to deliver outcomes today while driving innovation for what’s next. Together with our partners, we create new ways of working that improve productivity and empower organisations to be better every day. Learn more at www.zebra.com.
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Media Contact:
Anthony Ozimic
Zebra Technologies
+44 7392 861491
anthony.ozimic@zebra.com
Industry Analyst Contact:
Kasia Fahmy
Zebra Technologies
+1-224-306-8654
k.fahmy@zebra.com
ZEBRA and the stylised Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. ©2026 Zebra Technologies Corp. and/or its affiliates. You may quote this release with attribution.
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ZEBRA and the stylized Zebra head are trademarks of Zebra Technologies Corp., registered in many jurisdictions worldwide. All other trademarks are the property of their respective owners. Note: Some content or images on zebra.com may have been generated in whole or in part by AI. ©2026 Zebra Technologies Corp. and/or its affiliates.