Ensuring that healthcare innovations are executed flawlessly | Zebra Blog

Healthcare Modernization: What Local Governments Can Learn from Global Communities

Best Practices Gleaned from Pilot Programs, Other Industry Initiatives Help Ensure Healthcare Innovation Efforts such as Ontario’s Bill 74 are Executed Flawlessly

A healthcare provider looks at a lab specimen slide
by Chris Sullivan
April 17, 2019

Last week, I provided an in-depth look at how the province of Ontario is working to improve its healthcare system. I also outlined how enterprise IoT-based devices and solutions can assist the government in achieving the objectives of Bill 74, the legislative proposal introduced to create a better, more sustainable healthcare system in Ontario.

The Drivers Behind Bill 74: A Quick Look at the Challenges Burdening Healthcare Providers

One of the key drivers behind Bill 74 is the need to address the problem of “hallway medicine”. As noted in the 2016 Annual Report of the Office of the Auditor General of Ontario, there are a number of challenges which contribute to the problem of hallway medicine, including processes related to the discharge of hospital patients, the functioning of hospital emergency departments, and the administration of medical equipment. Additional challenges set forth in the Auditor General’s 2016 Annual Report include findings that audited hospitals do not have adequate access controls over private patient information, that computer accounts remain active for people no longer employed, that computers operate without an automatic logout function, and that unencrypted portable devices had been or were in use.

This latter point underscores the importance of mobile device selection as part of a comprehensive strategy that includes a holistic, coordinated set of devices and software capabilities to assure that both patient and hospital business data remains confidential. Indeed, experience shows a growing part of addressing cybersecurity and data privacy protection begins with the selection of a mobile computing device. Enterprise-class mobile computing devices are designed to provide required levels of security while typical consumer-class devices can fall short. A hospital’s choice to encourage a Bring Your Own Device (BYOD) program or to use consumer-grade technology may well also require it to develop a plan to commit additional resources for security. On the other hand, enterprise-grade devices are designed to operate within secure network architectures and are typically deployed by knowledgeable system administrators. Moreover, enterprise-class mobile devices can be remotely tracked, locked, and “wiped” clean in case a device is lost, stolen or when a user is terminated abruptly.

In fact, the case for enterprise technology utilization in general – whether you’re considering mobile computer, IoT or predictive analytic solutions – has been proven by many governments and healthcare sectors around the world.

The Power Of Global Collaboration

Leading academic medical centers are demonstrating how combined enterprise IoT-based software and hardware solutions are streamlining care-team communications and clinical workflows in a manner that increases patient safety and hospital efficiency while helping address the causes of “hallway medicine”. One successful example is found in the deployment of Zebra’s purpose-built mobile computers which run Cerner Corporation’s CareAware Connect™ at the Truman Medical Centers in Kansas City, Missouri.

By replacing the “nurse tool belt” (pagers, cameras, laptops and scanning devices) with a combined solution of Zebra’s enterprise-grade mobile computers and Cerner’s CareAware Connect™, caregivers can communicate with physicians, family members and other healthcare staff. They can also access patient records and critical data and capture high-quality pictures of wounds or other medical issues, all without leaving the patient’s bedside.  This capability helps reduce the risk of medical errors by supporting multiple patient safety applications. Nurses can scan patient identification wristbands to validate medication administration, collect specimens, track mother’s milk and ensure patients receive the right blood type prior to a transfusion.

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