중요 업데이트: 2026년 7월 1일부터 Zebra는 보안을 강화하기 위해 필수 다단계 인증(MFA)을 구현하고 있습니다. 자세한 내용은 .

ZD621 and ZD611 Alert: Print Head Over Temperature

Head Over Temp
Head Over Temp

Alert: Printhead Over Temp

Description: The printhead is over temperature and paused to allow the printhead to cool. 

Possible Cause 1: The printer is printing a large batch job, typically with large amounts of print.

  • Resolution: The print operation will resume after the printhead has cooled.

Possible Cause 2: The ambient temperature at the printers location exceeds the specified operating range. Sometimes, ambient temperatures in the printer can be higher if it is in direct sunlight.

  • Resolution: The print operation will resume after the printhead has cooled. Improve air flow around the printer, move the printer location, or cool ambient temperature where the printer is operating.