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ZD621 and ZD611 Alert: Print Head Over Temperature

print head over temperature
print head over temperature

Alert: PRINTHEAD OVER TEMP

Description: The printhead is over temperature and paused to allow the printhead to cool. 

Possible Cause 1: The printer is printing a large batch job, typically with large amounts of print.

  • Resolution: The print operation will resume after the printhead has cooled.

Possible Cause 2: The ambient temperature at the printers location exceeds the specified operating range. Sometimes, ambient temperatures in the printer can be higher if it is in direct sunlight.

  • Resolution: The print operation will resume after the printhead has cooled. Improve air flow around the printer, move the printer location, or cool ambient temperature where the printer is operating.