Whether your favorite thing to do is going to the movies, concerts, festivals, or sporting events, I bet your least favorite thing is waiting in line…to park, get in the door, order food, grab a drink, buy some souvenirs, etc. Me too. That’s why I loved it when our local movie theater started offering “order ahead” for popcorn and delivering to our seats upon arrival. It’s also why I love my job at Zebra.
I get to work with the people who run sports and entertainment venues around the world to help eliminate wait times using technology that can essentially “fast pass” everything – from parking to ticket validation to food service and shopping, even sports betting and security responses.
And, in the latest Chalk Talk episode, I got to talk a little (okay a lot) about what exactly I’m working on with these sports and entertainment clubs and venue managers to make sure you have the ultimate fan experience every time.
That’s right…Hale turned the tables a little bit and made me the “guest” for a day. So, tune in now to hear about how the magic happens at sporting events, concerts, festivals and the like – what it takes to ensure you have the best experience possible as an attendee, from the moment you arrive at the venue to the moment you pull away, and even after (if you’re a memorabilia collector).
I also reveal:
How security teams know who to let into venues and who to turn away.
Why you won’t ever have to print a paper ticket or carry a loyalty card again as long as the venue staff are using Zebra devices. (Hint: It has something to do with Apple VAS and Google SmartTap.)
How professional sports teams like the New York Islanders (hockey) are using technology to improve the fan experience, like making it possible for you to pay for all your fan gear/souvenirs in less than 30 seconds in their arena’s retail stores!
What you should expect the next time you go to an event, whether big or small. (And why you should let someone, especially a Zebra, know if the experience didn’t live up to your expectations.)