What is managed print services? | Zebra

What is managed print services?

Managed Print Services (MPS) are services offered by a provider to assess, optimize, and continually manage an organization’s document output environment to lower costs, improve productivity, increase efficiency, and reduce risk. These services are delivered under a contract-driven by service level agreements typically for a term of 3-5 years.  The importance of MPS is growing, did you know that MPS is a leading mode of delivery for Zebra? With 40% of all non-thermal printing is delivered via MPS.

MPS allows customers to gain control and visibility of their fleet with MPS and Zebra thermal printers. Customers can be free from the burden of capital outlay, servicing, managing, and securing their thermal printer fleet. Spot hidden costs. Minimize IT workload. Automate supplies replenishment. Zebra removes the hassle as our printers seamlessly and effortlessly integrate into operations – even with existing printer fleets. With Zebra’s exclusive Print DNA software toolset, it’s incredibly easy for Zebra resellers to remotely manage, monitor, push updates, and secure from anywhere – all while ensuring peak performance and visibility. Customers can enjoy optimized service fueled by data-driven insights. Under MPS every printer is managed in one streamlined fashion to relieve headaches and alleviate costs.

How do managed print services work?

Managed Print Services (MPS) consists of three main areas:

Assessment: A review of an organization’s current print environment to provide recommendations for optimal device management.

Optimization: Consolidating and rationalizing devices and related business processes in order to develop a complete MPS strategy.

Management: Regular business reviews, service level agreement (SLA) monitoring, and remote management to make the ongoing process and workflow improvements

What is the benefit of delivering MPS for customers' thermal printer fleets?

There are many benefits to MPS. These are:

  • Increases recurring revenue
  • Improve customer experience
  • Supports the shift from capex to opex (in certain instances)

Another benefit is that MPS drives profitability. For instance, consumables and media are key to printer profitability. For every dollar spent on thermal printer hardware, end users spend $8 on average for printer supplies alone. MPS helps partners to optimize consumable replenishment and offer end-users extended after-sales technical support.

How does MPS help end-users?

MPS for thermal printers enables end-users to procure and manage thermal printers and supplies in the same way they manage their multi-function office printers. The substantial benefits include:

Visibility and Management

  •  Device and supplies visibility
  •  Minimize downtime with proactive alert
  •  Remote diagnostics and management
  • Increased fleet performance
  • Reduced IT burden and admin costs

Financial Efficiency

  •  Improved budgeting and forecasting predictability
  •  Automate supplies procurement
  •  Different financial models may be available to turn CapEx into OpEx

Security and Integration

  • Simplify and standardize user experience across locations
  • Optimize security settings
  •   Pre-empt problems and solve them faster

Top 7 reasons to move to managed print services?

Below are the top reasons as to why users tend to move to a managed print service:

1.        Lower Operating Costs

2.       Gain Unmatched Intelligence

3.       Minimizes IT Workload

4.       Optimizes printer performance

5.       Enhances printer security

6.       Identify device refresh needs

7.       Visibility into supplies usage 

Optimize your thermal printer fleet and gain total visibility using Managed Print Services with Zebra thermal printers. Don’t compromise. Unlike others, Zebra includes it all – unparalleled intelligence, security, and durability – making Zebra thermal printers the obvious choice for your MPS program.

LEARN MORE ABOUT ZEBRA'S MPS SOLUTIONS