NorthShore Care Supply
Customer
NorthShore Care Supply
Green Oaks, Illinois
Partner
Numina Group
Industry
Direct Fulfillment
NorthShore Care Supply Automates Fulfillment to Improve Service
Medical supply company leverages Zebra solutions to improve scalability and customer satisfaction.
Challenge
Scale operations to support larger order volumes, new facilities, and streamlined workflows, while ensuring more accurate order fulfilment and higher customer satisfaction.
Solution(s)
- Real-time Distribution System (RDS) Voice
- Zebra TC52 Touch Computer
- Zebra WT6000 Wearable Computer
- Zebra Ring Scanners
- Zebra Headsets
Result(s)
- 4X efficiencies gained by fulfillment employees
- Accelerated training and adoption (minutes/hours vs. days of training)
- Improved customer experience due to faster/more accurate deliveries
- Improved deployment speeds and scalability
- Achieved cost efficiencies from targeted technology deployments and lower FTE headcount