
NorthShore Care Supply Automates Fulfillment to Improve Service
Medical supply company leverages Zebra solutions to improve scalability and customer satisfaction.
NorthShore Care Supply
Challenge
Scale operations to support larger order volumes, new facilities, and streamlined workflows, while ensuring more accurate order fulfilment and higher customer satisfaction.
Benefits / Outcomes
- 4X efficiencies gained by fulfillment employees
- Accelerated training and adoption (minutes/hours vs. days of training)
- Improved customer experience due to faster/more accurate deliveries
- Improved deployment speeds and scalability
- Achieved cost efficiencies from targeted technology deployments and lower FTE headcount
Customer
NorthShore Care Supply
Green Oaks, Illinois
Partner
Numina Group
Solution(s)
Real-time Distribution System (RDS) Voice
Zebra TC52 Touch Computer
Zebra WT6000 Wearable Computer
Zebra Ring Scanners
Zebra Headsets