Lithuania Post

Challenge

Lithuania Post wanted to maintain an effective postal service throughout the country in areas with fewer post offices; it decided to equip its postmen with the tools to deliver efficient mobile postal services.

Benefits / Outcomes

• This innovative deployment has empowered postal operatives to maintain efficient postal services, despite a reduction in mobile and satellite post offices
• The solution is also providing an improved quality of service, with over 90% of customers satisfied with all Smart Postman services and over 76% of customers being more, or as, satisfied with the Smart Postman solution as they were with post offices
• The reduction in paperwork is saving costs and reducing Lithuania Post’s environmental footprint, as well as improving accuracy
• Optimal adoption rates and excellent customer and user feedback has led to deployment for city postmen too
• Smart Postman won a national award and was subsequently nominated for the World Summit Awards

Customers

Lithuania Post
Vilnius, Lithuania

Solutions

Zebra ZQ510 Mobile Printers
Zebra Print DNA: Profile Manager Enterprise, Bluetooth Printer Management
Zebra accessories: 4-bay power stations, vehicle & mobile adaptors, shoulder straps
Tablets and MLIS application