Lithuania Post | Zebra

Lithuania Post

Customer

Lithuania Post

Vilnius, Lithuania

Industry

Postal

Litunania Post Uses Zebra Solutions for Making Postal Couriers Smarter

Challenge

Lithuania Post wanted to maintain an effective postal service throughout the country in areas with fewer post offices; it decided to equip its postmen with the tools to deliver efficient mobile postal services.

Solution(s)

Result(s)

  • This innovative deployment has empowered postal operatives to maintain efficient postal services, despite a reduction in mobile and satellite post offices
  • The solution is also providing an improved quality of service, with over 90% of customers satisfied with all Smart Postman services and over 76% of customers being more, or as, satisfied with the Smart Postman solution as they were with post offices
  • The reduction in paperwork is saving costs and reducing Lithuania Post’s environmental footprint, as well as improving accuracy
  • Optimal adoption rates and excellent customer and user feedback has led to deployment for city postmen too
  • Smart Postman won a national award and was subsequently nominated for the World Summit Awards

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