Litunania Post Uses Zebra Solutions for Making Postal Couriers Smarter
Lithuania Post wanted to maintain an effective postal service throughout the country in areas with fewer post offices; it decided to equip its postmen with the tools to deliver efficient mobile postal services.
- This innovative deployment has empowered postal operatives to maintain efficient postal services, despite a reduction in mobile and satellite post offices
- The solution is also providing an improved quality of service, with over 90% of customers satisfied with all Smart Postman services and over 76% of customers being more, or as, satisfied with the Smart Postman solution as they were with post offices
- The reduction in paperwork is saving costs and reducing Lithuania Post’s environmental footprint, as well as improving accuracy
- Optimal adoption rates and excellent customer and user feedback has led to deployment for city postmen too
- Smart Postman won a national award and was subsequently nominated for the World Summit Awards