Use Case

Protecting assets and securing shared devices


In enterprise environments, devices are frequently shared across shifts, introducing security risks, worker frustration, and administrative overhead. Combining the TC501/TC701 mobile computer with Identity Guardian, Device Guardian, and DGAM helps businesses secure hardware and reduce asset shrinkage.

A retail associate uses the Zebra Identity Guardian facial biometric authentication on a Zebra TC701 series mobile computer to securely log in to the shared device in a store aisle

Addressing security risks and device shrinkage

Enterprise operations in retail and logistics frequently share mobile computers across shifts, introducing substantial security vulnerabilities and high administrative burdens. When workers share devices without secure, individualised login credentials, sensitive customer and corporate records are left exposed. Storing biometrics in the cloud to solve this security gap introduces severe compliance risks under strict data privacy regulations, leaving businesses vulnerable to legal liabilities.

Misplaced devices and device shrinkage create major financial drains, leading to high costs and lost revenue. In addition, poor shift-start management causes operational bottlenecks as workers waste valuable time searching for fully charged, ready-to-use units. Without clear device ownership or tracking capabilities, identifying the last user of a missing device becomes impossible, which further accelerates capital losses and disrupts daily workflow productivity.

The solution to address shared device challenges and minimise device loss

Deploying the TC501 mobile computer and TC701 mobile computer with Identity Guardian, Device Guardian, and Device Guardian Access Management (DGAM) establishes a secure and efficient device ecosystem. These components work together to deliver robust asset protection and compliance safety across busy facility floors. By combining hardware with local biometric authentication, this joint solution simplifies frontline workflows and prevents unauthorised data access while eliminating corporate liabilities.

Potential benefits

Transitioning from shared device vulnerabilities and high replacement costs to a managed ecosystem delivers measurable operational and financial improvements. Zebra mobile computing and software utilities unlock key performance advantages for frontline environments.

Asset protection 

reduces device loss and replacement costs through out-of-the-box tracking and Geiger counter-style recovery

Compliance safety

eliminates cloud biometric liabilities by encrypting employee credentials locally on user-controlled barcodes

Shift-start efficiency

optimises frontline productivity with secure Single Sign-On and real-time device pool dashboards

Accountability tracking 

establishes worker ownership by linking check-out status and device recovery to individual logins

 

 

How the solution works

Locate lost devices

Frontline operations can select the TC501 or TC701 mobile computer based on their environment and performance needs. The TC501 combines a lightweight, rugged design with all-day operation for retail and warehouse workflows, while the TC701 provides ultra-rugged durability and premium performance for high-throughput logistics tasks and harsher conditions. 

Secure user logins using local biometric data and single sign on

Managing shared devices requires robust authentication to prevent unauthorised access and eliminate shared PIN vulnerabilities. Identity Guardian provides multi-factor authentication and single sign-on integration with identity providers, allowing workers to access authorised apps with a single login. This privacy-first utility bypasses cloud compliance liabilities by encrypting biometric profiles directly onto a user-owned barcode, keeping personal data completely local and under user control.

Locate misplaced devices inside and outside your facility

Device loss leads to high replacement costs and halts frontline productivity. Device Guardian prevents these losses by offering precise real-time tracking inside and outside your facility using known locations and a Geiger counter-style recovery tool. Furthermore, the tool integrates with Identity Guardian to associate device recovery with the last logged-in user, establishing clear worker accountability and resolving the disconnect between device ownership and loss.

Optimise shift start efficiency with real time device dashboard visibility

Workers waste valuable time looking for working units when device pools are poorly managed at shift starts. Device Guardian Access Management (DGAM) provides centralised dashboards that deliver real-time visibility into which units are charging, ready, checked out, or missing. This tracking allows managers to organise the pool efficiently, ensuring that every shift starts with fully charged, properly configured devices for the frontline workforce.

Maximising device security, employee accountability, and operational uptime

Investing in robust tracking hardware and privacy-first authentication software lowers capital replacement costs while boosting daily operational throughput. This complete suite supports high security standards and provides a frictionless workflow for frontline employees.

Let's discuss how Zebra's solution can work for you

Note:

Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.