Chat with us
Loader
Establishing connection, please wait while we connect you.

The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

VisibilityIQ™ Foresight Support

VisibilityIQ™ Foresight builds upon the VisibilityIQ™ OneCare foundation to provide current health, historical trends, predictive analytics, and actionable insights for your Zebra devices and batteries.

VisibilityIQ ForeSight Logo

Documentation

Some documents may not have been translated to your language.

Videos

Foresight Videos

Features

  • Your company’s site hierarchy (as defined within your corporate MDM) is available for use in all reports, so you can select and filter globally or by country, state, city, or site.
  • Site-level operational insights is provided, as well as device-level data.
  • Email notifications and dashboard alerts can be set up to inform you when user-defined thresholds are crossed. 
  • Use pre-defined and user-created grouping tags to customize reports for sets of devices that share a common property – including site, model, and user.

Available Reports

Total Devices:  Provides an inventory view of customer’s total devices. The info is derived from all onboarded contracts and MDM platform. The report also indicates the device states in the operational environment and repair workflow

Devices in Operation:  Provides information on all devices reported by MDM during the previous 24 hours. The devices are categorized into “Utilized” “Un-Utilized” and “Out of Contact” 

Newly Activated Devices:  Reports newly activated devices and the sites at which the devices were newly activated during the time range specified. It also shows the first utilized devices and sites at which the devices were first utilized during the same time range.

Out of Contact:  Reports the Out of Contact (OOC) devices and aging info to pin-point potential Lost/Stolen devices. The sites with high number of OOC devices are alerted. 

Critical Battery Events:  Reports number of critical battery events (battery level below 30%) associated with devices over last 30 days on dashboard and over data range as selected by user.  The report will show if there are sites with too many devices with critical battery events

Physical Memory (RAM) Utilization:  Reports the top sites with high physical memory (RAM) utilization issues per user's settings.  The report will provide color-coded alert on the report tile to indicate if there are sites with too many devices with physical memory issue.

Storage Memory Utilization:  Reports the top sites with storage memory issues per user's settings. The report will provide color-coded alert on the report tile to indicate if there are sites with too many devices with storage memory issue.

Utilization Rightsizing:  Reports top sites with least and most device utilizations per user's settings. The report will provide color-coded alert on the report tile to indicate if there are sites with too much or too little device utilization.

WLAN Signal Strength:  Reports WLAN signal strength details at site and access point (AP) level. User can select any of the sites or APs on a site and view the signal strength reported from devices connected.

Predictive States:  Reports the top categories of insights on issues that may happen to the devices based on analytics of historical data.

Application Analytics Report: This report displays the applications & versions installed on devices. The report also tracks and compares total minutes used by each application. Use this report to understand how employees are utilizing Zebra devices, including individual applications.

Device Disruptions Report: This report shows the number of device reboots (user or system initiate) and ANRs (Application Not Responding). Use this report to identify devices experiencing frequent reboots or are unresponsive that may need to be repaired or replaced due to poor performance.

Scan Metrics Report: This report shows the total number of scans, the number of successful scans, and compares the symbology from scans performed by Zebra Android mobile computers. Use this report to track scan metrics to identify potential problems with the user or device or even poor-quality bar codes.

Battery Swap Report: This report shows the aggregation of battery swaps at enterprise, site, and device level during a selected time frame. Use this report to monitor the number of battery swaps possibly due to bad batteries, device issues, or environmental related issues. This report may help reduce the risk of device outage by identifying batteries that are not working optimally, so the battery can either be removed from the pool or replacement batteries can be acquired.

Smart Battery Health Report: This report shows the smart battery inventory, health status, and predicted remaining useful life of batteries. Create a battery replenishment plan based on remaining useful battery life information. Use this report to help reduce the risk of employee downtime by identifying batteries that are not holding a charge before the battery charge is depleted and devices become unusable.

In addition to these reports, VisibilityIQ Foresight users also have access to the VisibilityIQ OneCare reports