Request a Repair

Online Repair Services

Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 

Repair Order Portal Resources

The following resources are available to help you use the repair portal for mobile computers, scanners, tablets and RFID devices.

Education Resources

Access a wealth of training and support information.

Repair Portal Assistance

Please contact our Repair Support teams for issues with accessing or using the Repair Portal.


All Regions (except Latin America and Caribbean)

Latin America and Caribbean

Mobile Computers, Barcode Scanners, RFID and Tablets

All Regions (except Brazil, Latin America and Caribbean)

New User Registration

Please register for access. A user ID and password will be emailed to you within 24 hours.

Returning Registered Users

Select a language below to access the version of Zebra's online Repair Order Portal most convenient for you.

Brazil, Latin America and Caribbean


Additional Resources

Repair Portal Training

Access the courses below to learn how to use the online repair portal.

Repair Portal by Region

Find specific information about the repair portal by region.

Device Diagnostic Tool

The Device Diagnostic Tool is a powerful and friendly utility that determines the health of your Zebra Mobile Computer, enabling our Device Diagnostic Service. Where appropriate, Zebra Help Desk will use the Tool for troubleshooting device issues, relying on the results to provide you with the most optimum steps to reach a prompt resolution.

Support and Downloads

Find manuals, firmware, drivers, utilities and software for your product.

Case Management

File and manage open cases with Zebra Technical Support online.

Technical Support

Contact our technical support with questions about your Zebra product.

My Zebra

Manage your interactions with Zebra in one location.