Request a Repair (Online Repair Services)

Effective now: New shipping addresses for mobile computer, scanner and printer repairs in several APAC countries. To ensure devices are sent to the correct location, customers should always use shipping instructions provided with return authorizations. Click here to access a complete list of new ship-to addresses.

Repair logo

Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request. 


 

Use the Repair Order Portal to submit repair return requests for mobile computers, printers and scanners. It's easy, convenient, fast, and accurate! 





Using the Repair Order Portal to submit repair return requests (RMAs) online is easy, convenient, fast, and accurate. Click the link above for an overview of the Portal.
 

This guide addresses troubleshooting questions such as:

  • How do I resolve login issues?
  • How do I check the status of my Repair Order (RMA)?
  • How do I check whether my device is covered by warranty or contract?

Get fast and convenient answers to most questions, review our quick guides to common tasks, take online training, or access our schedule of live training and Q&A sessions to help you learn to use the Repair Order Portal.

For more complex issues, our Zebra Customer Support Representatives are happy to assist you! Choose the best phone number for you from a list of region- and country-specific options.

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