Request a Repair
Online Repair Services
Zebra offers repair services for products that are under warranty, covered by a service contract or through a per incident repair charge. Scroll down to submit a repair request.
Repair Order Portal Resources
The following resources are available to help you use the repair portal for mobile computers, scanners, tablets and RFID devices.
Access a wealth of training and support information.
Repair Portal Assistance
Please contact our Repair Support teams for issues with accessing or using the Repair Portal.
All Regions (except Latin America and Caribbean)
Latin America and Caribbean
Mobile Computers, Barcode Scanners, RFID and Tablets
All Regions (except Brazil, Latin America and Caribbean)
New User Registration
Please register for access. A user ID and password will be emailed to you within 24 hours.
Returning Registered Users
Select a language below to access the version of Zebra's online Repair Order Portal most convenient for you.
Brazil, Latin America and Caribbean
Guides and FAQs
Get answers on how to use the Repair Order Portal if you already have access.
Repair Portal Training
Access the courses below to learn how to use the online repair portal.
Repair Portal by Region
Find specific information about the repair portal by region.
Device Diagnostic Tool
The Device Diagnostic Tool is a powerful and friendly utility that determines the health of your Zebra Mobile Computer, enabling our Device Diagnostic Service. Where appropriate, Zebra Help Desk will use the Tool for troubleshooting device issues, relying on the results to provide you with the most optimum steps to reach a prompt resolution.