Contact Tech Support

We are here to help. Our online tech support forum has a huge base of information to answer your issues and troubleshooting with your printer.

Online Tech Support

Before You Call Checklist

Tech Support Checklist

Before calling for technical support, have you reviewed our online troubleshooting resources? Online Support View Zebra's online Self-Service Support Portal, a searchable knowledge base for:

  • Solutions to known issues
  • Printer set-up instructions
  • Instructions to perform a printer self-test

Downloads available on

Required Information
If you call technical support, you will need to provide all of the following information to ensure fast and accurate service:

  • Service request number (if available)
  • Printer serial number
  • Model number
  • Your contact information, company name, address, and telephone number
  • If possible, please have your printer with you and available when you call

Have you tried our online help center?


Phone: +1 877 275 9327 
Fax: +1 847 913 2578 


Phone: +1 847 634 6700
Toll-free: +1 866 230 9494
Fax: +1 847 913 8766

Search our Technical Knowledge Base

Find answers to your support questions in our Self-Service Support Portal

Request Online Assistance

Submit a Zebra Online Inquiry Form to request assistance.



Create or Manage Support Requests

To register, create an online profile and activate your account. Registered users can:

Open a new technical support case.
Track the status and add information to an existing request.

Find a Zebra Authorized Service Provider

Use the Zebra Locator to find an authorized service partner near you.