Contact Support
Case Management
Submit cases online with Zebra Technical Support, manage open cases and find knowledge articles related to your issue.
Repairs
Open a ticket or track an existing repair. See all of Zebra's repair portals.
Assistance with a Repair Order (RMA) or the Repair Portal
When calling about issues related to the mobile computing and scanning devices Repair Portal, please select the appropriate contact number for your location and select the correct option from the phone menu.
FOR RMA ORDERS AND STATUS
STEP 1 - Call the number for your region and country from the tabbed lists below.
STEP 2 - Select the correct option from the phone menu according to the following information:
- North America callers, please select Hardware Repairs (Option 2) from the phone menu.
- For all other regions, please select Non-Technical Support.
FOR ISSUES ACCESSING THE REPAIR ORDER PORTAL
(User ID, password, login, and system performance issues)
STEP 1 - Call the number for your region and country from the tabbed lists below.
STEP 2 - Select the correct option from the phone menu according to the following information:
- North America callers, please select Portal Support (Option 4) from the phone menu.
- All other regions, please select Non-Technical Support.
North America and Latin America
| COUNTRY | MOBILE COMPUTERS/SCANNERS | PRINTERS |
|---|---|---|
| ARGENTINA | +800 666 1793 | Support Email (English & Spanish): tsnala@zebra.com Repair Email: repair@zebra.com |
| BELIZE | Dial 811 followed by +800 658 1318 | Find a Partner |
| BOLIVIA | +800 100 394 | Find a Partner |
| BRAZIL | +0800-891-6123 +55 114 700 1933 Support Email: BRSupport@zebra.com |
0800-891-6123 +55 114 700 1933 Support Email (Portuguese): suportebr@zebra.com |
| CANADA | Inside Canada: +800-653-5350 Outside Canada: +011 469 565 1926 |
1 877-275-9327 |
| CHILE | +1230 020 0188 | Find a Partner |
| COLOMBIA |
+01 800 51 80 388 | Find a Partner |
| COSTA RICA | +800 044 0020 | Find a Partner |
| ECUADOR | Provider: Andinatel +1 800 999 119, wait for tone, provide operator 800 658 1318 Provider: Pacifictel +1 800 225 528, wait for tone, provide operator 800 658 1318 |
Find a Partner |
| EL SALVADOR | +800 6237 | Find a Partner |
| GUATEMALA | Dial 999-9190, wait for tone followed by 800 658 1318 | Find a Partner |
| HONDURAS | Honduras AT&T +1-800-0123, wait for tone, provide operator 800 658 1318 | Find a Partner |
| MEXICO | +01 554 738 7070, +001 800 719 2189, +01 800 123 8718 |
Find a Partner |
| NICARAGUA | Nicaragua AT&T +1-800-0164, wait for tone, provide operator +800 658 1318 |
Find a Partner |
| PANAMA | +00 8000 440 012 | Find a Partner |
| PARAGUAY | +009 800 441 0007 | Find a Partner |
| PERU | +800 52 602 | Find a Partner |
| TRINIDAD | +18002075037 | Find a Partner |
| TOBAGO | +18002075038 | Find a Partner |
| UNITED STATES | Inside US: +1 800 653 5350 Outside US: +011 469 565 1939 |
877 275 9327 |
| URUGUAY | +000 404 4005 or 0004044055 | Find a Partner |
| VENEZUELA | +0800 100 4660 | Find a Partner |
| ALL OTHER COUNTRIES | +1 469 565 1939 | 877 275 9327 |
Europe
| COUNTRY | MOBILE COMPUTERS/SCANNERS | PRINTERS |
|---|---|---|
| AUSTRIA | +43 179 576 057 | +49 211 601 606 70 (German) Email: ZebraCareDE@zebra.com |
| BELGIUM | +32 270 019 09 | +31 (0) 20 203 5159 (Dutch & English) Email: ZebraCareBNL@zebra.com |
| CROATIA | +0800 222 930 | Find a Partner |
| CZECH REPUBLIC | +420 0239014942 |
+420 283 882 785 (Czech, Hungarian, Polish & Slovak) Email: ZebraCareCE@zebra.com |
| DENMARK | +45 383 229 98 | +46 859 470 987 (English) Email: ZebraCareUK@zebra.com |
| FINLAND | +358 96 937 9752 | Find a Partner |
| FRANCE | +33 171 230 429 | +33 9 74 48 43 00 – option 2 Email: ZebraCareFR@zebra.com |
| GERMANY | +49 695 007 3865 | +49 (0) 5207 92 90 298 (German) Email: ZebraCareDE@zebra.com |
| GREECE | +00 800 441 3306 | Find a Partner |
| HUNGARY | +36 6 177 748 50 | +36 465 04 138 (Czech, Hungarian, Polish & Slovak) Email: ZebraCareCE@zebra.com |
| IRELAND | +353 165 691 50 | +44 1628 556 225 (English) Email: ZebraCareUK@zebra.com |
| ITALY | +39 (0) 26 963 3565 | +39 02 82 95 15 30 (Italian) Email: ZebraCareIT@zebra.com |
| LUXEMBOURG | +31 202 015 081 | +31 (0) 20 203 5159 (Dutch & English) Email: ZebraCareBNL@zebra.com |
| NETHERLANDS | '+31 202 015 081 | +31 (0) 20 203 5159 (Dutch & English) Email: ZebraCareBNL@zebra.com |
| NORWAY | +47 231 629 59 | +46 859 470 987 (English) Email: ZebraCareUK@zebra.com |
| POLAND | +00800 441 1664 | +48 223 801 980 (Czech, Hungarian, Polish & Slovak) Email: ZebraCareCE@zebra.com |
| PORTUGAL | +351 214 159 347 | +34 917 992 896 (Spanish) Email: ZebraCareES@zebra.com |
| ROMANIA | +0800 894 577 | Find a Partner |
| RUSSIA | +810 800 2040 1044 | +7 495 276 20 15 (Russian) Email: ZebraCareRU@zebra.com |
| SLOVAKIA | +0800 005 020 | +421 220 510 482 (Czech, Hungarian, Polish & Slovak) Email: ZebraCareCE@zebra.com |
| SPAIN | +34 914 533 449 | +34 (0) 911 237 350 (Spanish) Email: ZebraCareES@zebra.com |
| SWEDEN | +46 858 769 453 | +46 859 470 987 (English) Email: ZebraCareUK@zebra.com |
| SWITZERLAND | +41 446545651 | +49 211 601 606 70 (German) Email: ZebraCareDE@zebra.com |
| TURKEY | +90 216 900 1043 +44 207 136 19 88 |
+90 212 314 1032 (Turkish) Email: ZebraCareTR@zebra.com |
| UKRAINE | Dial 0 800 502 886, Followed by 877 231 4460 |
Find a Partner |
| UNITED KINGDOM | +0800 328 2424 | +44 1628 556 225 (English) Email: ZebraCareUK@zebra.com |
| ALL OTHER COUNTRIES | Find a Partner | Find a Partner |
AFRICA
| COUNTRY | ENTERPRISE PRODUCTS | PRINTERS |
|---|---|---|
| SOUTH AFRICA | +0800 991 427 | +27 11 201 7712 0860 393272 (Afrikaans, English, Sotho, Tsawana, Xhosa, & Zulu) Email: ZebraCareSA@zebra.com |
Middle East
| COUNTRY | ENTERPRISE PRODUCTS | PRINTERS |
|---|---|---|
| EGYPT | +800 888 3865 Wireless networks only: 420 533 336 123 |
Find a Partner |
| ISRAEL | +1809442398 | Find a Partner |
| JORDAN | +420 533 336 123 | Find a Partner |
| KUWAIT | +420 533 336 123 | Find a Partner |
| LEBANON | +420 533 336 123 | Find a Partner |
| OMAN | +420 533 336 123 | Find a Partner |
| QATAR | +420 533 336 123 | Find a Partner |
| SAUDI ARABIA | +8008443733 | 8008443733 Email: ZebraCareKSA@zebra.com |
| UNITED ARAB EMIRATES | +80004413734 | 80004413734 Email: ZebraCareUAE@zebra.com |
| YEMEN | +420 533 336 123 | Find a Partner |
Asia and Pacific
| COUNTRY | MOBILE COMPUTERS/SCANNERS | PRINTERS |
|---|---|---|
| AUSTRALIA | +1 800 457 439 (English) |
1 800 457 439 (English) Email: TSAPAC@zebra.com |
| CHINA | China (400): +400 645 6456 (Mandarin) Local DID: +86 21 6108 6109 (Mandarin) Northern: +10 800 713 0885 (Mandarin) Southern: +10 800 130 0867 (Mandarin) Hong Kong: +30 027 861 (English) |
Find a Partner |
| INDIA | +000 800 100 3098 (English) | Find a Partner |
| INDONESIA | +001 803 015 20 20530 (English) | Find a Partner |
| JAPAN | Toll Free: +00531 13 1127 (Japanese) In Country: +81 357 674 657 (Japanese) |
Toll Free: 00531 13 1127 (Japanese) In Country: +81 357 674 657 (Japanese) Email: TSAPAC@zebra.com |
| MALAYSIA | +1 800 812 384 (English) +03 7712 4489 (English) |
Find a Partner |
| NEW ZEALAND | +0 800 448 472 (English) | 0800 448 472 (English) Email: TSAPAC@zebra.com |
| PAKISTAN | +00 800 01001, wait for tone & ask operator for 800 658 1318 (English) | Find a Partner |
| PHILLIPINES | +1800 14410546 (English) | Find a Partner |
| SINGAPORE | +64 155 110 (English) | Find a Partner |
| SOUTH KOREA | +080 681 0880 (Korean) | Find a Partner |
| TAIWAN | +00 801 14 8690 (Mandarin) | Find a Partner |
| THAILAND | +001 800 441 0950 (English) | Find a Partner |
| ALL OTHER COUNTRIES | +65 641 55110 | Find a Partner |