Chat with us
Establishing connection, please wait while we connect you.

The new and improved Support and Downloads pages are now live! You asked, and we listened. Visit the Support and Downloads Experience page to learn more about this update.

General Purpose Hands-Free Scanners

DS9308 Hands-Free Imager Support



Zebra DS9308 hand free imager


The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

 Confirm that you have the following equipment.

  • DS9308 scanner 
  • Zebra proprietary USB cable
  • (Other host interfaces setup are described in the DS9308 Hands-Free Imager Product Reference Guide (for example,  Keyboard Wedge Interface)

First Time Connection steps

1.    Connect the RJ41 end of the USB cable to the handle of the DS9308 scanner.

2.    Connect the USB end of the cable to your computer USB port. 

3.    The DS9308 will power up with a low/medium/high beep sequence

4.    Press the DS9308 trigger or place on countertop (hands-free) and confirm a scan beam is present.

5.    Scan Return To Factory Defaults programming barcode from the DS9308 Digital Scanner Quick Start Guide.

Note: When scanning a programming barcode from a screen/monitor, increase magnification to a minimum of 125%. This will ensure good barcode quality for a successful scan.

6.    To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.

Ensure that you can type into the text document using your keyboard.

Scan a product barcode.

7.    The scanned barcode will be displayed in the text document.

Keyboard Language (Country Code) Information

If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.

Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)

Consult the DS9308 Imaging Scanner Product Reference Guide or available language copy) for additional scanner setup information.


Software that is essential for operating and connecting this device. 

I agree to and accept the above terms and conditions.


Some documents may not have been translated to your language.

Trending Articles

Application Software

Zebra software products that can enhance your experience with this device. 

Additional Resources

Useful links and resources to enhance your experience.

Support Content

Join our community discussion forum where you can connect with Zebra users and ambassadors from around the globe.

Knowledge resources, access to developer advocates who are ready to help, and a global community of developers.

Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.