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DS9308 Hands-Free Imager Support

Zebra DS9308 hand free imager

Here are support and repair resources for your Barcode Scanner. 

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

 Confirm that you have the following equipment.

  • DS9308 scanner 
  • Zebra proprietary USB cable
  • (Other host interfaces setup are described in the DS9308 Hands-Free Imager Product Reference Guide (for example,  Keyboard Wedge Interface)

First Time Connection steps

1.    Connect the RJ41 end of the USB cable to the handle of the DS9308 scanner.

2.    Connect the USB end of the cable to your computer USB port. 

3.    The DS9308 will power up with a low/medium/high beep sequence

4.    Press the DS9308 trigger or place on countertop (hands-free) and confirm a scan beam is present.

5.    Scan Return To Factory Defaults programming barcode from the DS9308 Digital Scanner Quick Start Guide.

Note: When scanning a programming barcode from a screen/monitor, increase magnification to a minimum of 125%. This will ensure good barcode quality for a successful scan.

6.    To test sending a barcode, open a text document in an application such as Microsoft Word or Notepad.

Ensure that you can type into the text document using your keyboard.

Scan a product barcode.

7.    The scanned barcode will be displayed in the text document.

Keyboard Language (Country Code) Information

If Windows is configured for a region’s local keyboard and does not use an English keyboard layout, transferred barcode data may appear inaccurate.

Identify the language Windows uses and scan a compatible keyboard language configuration barcode (country code) USB Country Keyboard Types (Country Codes)

Consult the DS9308 Imaging Scanner Product Reference Guide or available language copy) for additional scanner setup information.

+ Drivers

  • USB CDC Driver Support

    The driver is used to emulate a virtual RS232 Communication port using a USB port on a Windows PC.

  • JPOS Driver

    (Java for Point of Sale) is a standard for interfacing POS software, written in Java, with Zebra hardware used to create a point-of-sale system.

  • OPOS Driver

    The driver enables bar code data communication between any scanner and an OPOS-compliant POS application.

  • Windows Management Instrumentation Driver

    The driver enables local and network remote management of a scanner.

+ Manuals

  • DS9308 Imaging Scanner Product Reference Guide (en)

    MN-003532-05EN Rev. A

    Download 9 MB
  • DS9308 Quick Start Guide-English

    MN-003533-01 Rev. A

    Download 3 MB
  • Multicode Data Formatting and Preferred Symbol User Guide

    MN-002895-02 Rev. A

    Download 3 MB
  • Plural Stage Programmer’s Guide (en)

    Programming barcodes for Plural Stage barcode decoding.

    Download 626 KB
  • Toshiba TEC Programmer’s Guide (en)

    Programming barcodes for Toshiba TEC host.

    Download 1 MB
  • Advanced Data Formatting Programmer Guide

    Programing barcodes and instructions for customizing scanned data.

    Download 1 MB

+ Utilities

+ Developer Tools

  • Scanner SDK for Windows

    Scanner Software Developers Kit (SDK) for Windows includes Sample applications for C++ and C#, OPOS, JPOS, and Windows Management Instrumentation (WMI) drivers and test utilities.

  • Scanner SDK for Android

    Scanner Software Developers Kit (SDK) for Android enables the development of custom scanner control apps for Zebra scanners.

  • Scanner SDK for Linux

    Scanner Software Developers Kit (SDK) for Linux includes the JPOS driver, Development libraries and header files for application developers, and Test and Sample utilities.

+ Troubleshooting

Top 5 DS9308 Hand Free Imager Knowledge Articles

+ Firmware notifications and more

+ China OS Certifications

UOS logo
Kylin OS logo

DISCUSSION FORUM

Discover useful answers or post a question.

REQUEST A REPAIR

Repair services for products under warranty, a service contract or through a time-and-material-based charge.

ZEBRA EVOLUTION UPDATE

Get notifications on Scanner firmware/software updates and bug fixes.

ZEBRA DEVELOPERS

Developer community and resources.

DECLARATION OF CONFORMITY

View Declaration of Conformity for Zebra products.

ZEBRA ONECARE™ SUPPORT SERVICES

Maintenance that delivers the right plan for your business goals and budget.