Use Case

Secure physician EHR and critical alarm management via handhelds


Hospital IT teams struggle to deploy enterprise grade devices that medical staff will actually use. By deploying the EM45 Enterprise Mobile and Zebra OneCare support, hospitals can provide secure electronic health record access and critical alarm messaging on a familiar device.

A healthcare professional utilizing the Zebra EM45 Enterprise Mobile computer in a clinical hospital setting for patient bedside identification and workflow tracking, showing how its sleek, lightweight, yet rugged smartphone form factor aids clinicians on the move.

Securing clinical mobile communications

Hospital IT departments frequently face difficulties deploying secure clinical devices. Physicians often reject bulky hardware, preferring the familiarity of consumer smartphones. This preference creates significant vulnerabilities, compromising secure access to electronic health records and delaying critical alarm messaging. Medical staff require personally assigned mobile devices that offer a consumer-oriented form factor while safely running critical hospital applications under strict IT supervision and control.

Failing to provide acceptable devices leads to severe operational bottlenecks across the hospital. When doctors rely on unmanaged personal smartphones or avoid checking out shared devices, hospitals face high costs associated with security breaches and delayed patient care. Poor communication tools result in inefficient workflows and increased risks to patient safety when critical alerts are missed or delayed.

The secure clinical mobile communications solution

Addressing this challenge requires deploying the EM45 and Zebra OneCare maintenance plans. Together, these tools provide a dedicated mobile device policy that gives doctors a consumer style form factor they want to use. This comprehensive approach delivers increased user adoption and improved reliability for critical alarm response times. Doctors maintain immediate access to critical health data while hospital IT retains complete management over the device fleet to protect patient information.

Potential benefits

Moving away from bulky shared hardware to an elegant smartphone-like individually assigned device strategy yields significant operational improvements. Hospitals realise quantifiable enhancements in daily technology usage, staff communication efficiency, and overall security compliance across the facility.

High user adoption rates 

among doctors, leading to sustained daily usage of clinical applications

Immediate access to EHRs

eliminates the delay of having to locate a shared device first

Reliable delivery 

of critical alarm messages keeps medical staff connected and responsive

Secure IT management 

over the entire device fleet protects sensitive patient health information

 

 

How the solution works

A healthcare professional using Zebra's Identity Guardian on an EM45 Enterprise Mobile computer, utilizing facial biometrics and secure multifactor authentication (MFA) to unlock clinical applications at the bedside while protecting personal user and corporate data

Provide a consumer style experience for clinical staff

Implementing a dedicated device policy begins with equipping medical staff with a preferred device. The EM45 delivers a sleek, consumer-oriented form factor designed to support convenient use throughout clinical shifts. This device supports secure clinical application execution under strict IT control, allowing hospitals to use a dedicated personal assignment model. It balances the required robust mobile device management with the familiar usability that drives daily adoption among medical professionals.

Maximise device uptime and operational certainty

Maintaining these critical devices is vital for patient care. Zebra OneCare maintenance plans deliver top to bottom preventative care and predictable repairs from trained experts. This service provides expert device repairs, software support, and security updates like LifeGuard for Android. By shifting from reactive fixes to proactive maintenance, IT departments safeguard against unexpected failures, extend device lifespans, and keep critical healthcare workflows running smoothly without interruption.

Empowering healthcare teams with reliable communication

Investing in a unified clinical mobility strategy reduces operational costs and mitigates security risks. Hospitals gain a resilient communication framework that improves patient care efficiency while satisfying the strict management requirements of IT departments.

Let's discuss how Zebra's solution can work for you

Note:

Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.