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Mobile Computer Software

Device Guardian Support

The rebranded and refreshed successor to the Device Tracker solution.  Like its predecessor, Device Guardian is a licensed Zebra-hosted solution that makes it easy to identify missing or lost devices, create awareness that devices are lost or missing, and is the perfect tool to find and recover lost or misplaced devices using the customers existing Wi-Fi infrastructure. Server Management, Monitoring, and Maintenance as well as Technical Software Support is included.

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Documentation

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+  Denotes devices with battery-based secondary BLE 
#  Denotes devices with device-based secondary BLE

The table below lists Device Guardian compatible devices (and respective operating systems).

Device

Android 11.x (A11)

Android 13.x (A13)

Android 14.x (A14)

EC50Android 11 LifeGuard Update 11-58-08.00-RG-U00 and above Android 14 LifeGuard Update 14-28-15.00-UG-U00 and above
ET40X
Custom build will be Shared On Request
X
May LG
Android 14 LifeGuard Update 14-09-18.00-UG-U105 and above
ET45X
Custom build will be Shared On Request
X
May LG
Android 14 LifeGuard Update 14-09-18.00-UG-U105 and above
ET51Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
HC20 Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
HC50 Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
MC3300axAndroid 11 LifeGuard Update 11-58-08.00-RG-U00 and above Android 14 LifeGuard Update 14-28-15.00-UG-U00 and above
MC3300xAndroid 11 LifeGuard Update 11-58-08.00-RG-U00 and above Android 14 LifeGuard Update 14-28-15.00-UG-U00 and above
MC9300Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC21Android 11 LifeGuard Update 11-58-08.00-RG-U00 and above April LG and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC22 Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
TC26Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC27 Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
TC52Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC52axAndroid 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC52xAndroid 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC53X+
Custom build will be Shared On Request
Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
TC53e Android 13 LifeGuard Update 13-28-21.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-15-22.00-UG-U15 and above
MC9400 Android 13 LifeGuard Update 13-28-21.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-15-22.00-UG-U15 and above
TC58X+
Custom build will be Shared On Request
Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
TC72Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC73X+
Custom build will be Shared On Request
Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
TC77Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
TC78X+
Custom build will be Shared On Request
Android 13 LifeGuard Update 13-40-29.00-TG-U00 and aboveX
July LG
WS50Android 11 LifeGuard Update 11-52-02.00-RN-U00 and above   
WT6300Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above

Kiosk Device

Android 11.x (A11)

Android 13.x (A13)

Android 14.x (A14)

CC6000Android 11 LifeGuard Update 11-58-08.00-RG-U00 and aboveAndroid 13 LifeGuard Update 13-38-24.00-TG-U00 and aboveAndroid 14 LifeGuard Update 14-28-15.00-UG-U00 and above
ET40X
May – Custom build Shared On Request
X
May LG
Android 14 LifeGuard Update 14-09-18.00-UG-U105 and above
ET45X
May – Custom build Shared On Request
X
May LG
Android 14 LifeGuard Update 14-09-18.00-UG-U105 and above

Additional Resources

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Warranty and Repair

For some services, you will need a serial number. Here's where you can find it on your device.