KC401 Kiosk Computer

Provide every user with an exceptional self-service experience

Modernize self service with a modern display 

The bright 10-inch display is easy for everyone to use—customers and frontline workers. The intuitive interface helps users navigate through screens and information effortlessly. Provide helpful feedback and make kiosks easy to locate with LED lights that can be programmed to a red/blue/green combination to meet your needs. And you get the flexibility to set it up in portrait or landscape orientation.

Versatile hands-free scanning

Make scanning easy with an optional enterprise grade scanner that can reliably capture virtually any barcode in any condition. Scanners are easy to install on site, regardless of the KC401 orientation. Choose one of three scanners, each with a unique scan angle designed for specific workflows. Customers can effortlessly check prices, determine if an item is in stock, scan loyalty cards to check for special offers and promotions, or start a return. Make check-in simple and easy for guests at hotels and spas. And speed up the ticketing process at entertainment venues and events by scanning IDs or barcodes on mobile or physical tickets.

Ready for the world of contactless transactions

Transform wait times into instant interactions with intuitive NFC tap-on-glass technology. Empowering customers to breeze through contactless payments¹—from major credit cards to mobile wallets—eliminates frustrating bottlenecks and drastically reduces queue times. Customers who want to skip the line are delighted, and frontline teams are free to focus on providing higher-value customer service. Beyond tap-to-pay, full compatibility with Apple VAS and Google Smart Tap unlocks a world of effortless experiences. With just a quick tap of their smartphone, users can instantly validate digital tickets, redeem gift cards, or apply loyalty discounts and personalized offers, accelerating throughput and driving customer satisfaction.

Enable customers to request assistance

Send live help to a customer with Zebra’s Workcloud Sync, providing a comprehensive self-service experience that will increase customer satisfaction and loyalty. Customers can easily call for or send a chat to request help, instantly sending an alert to the Zebra mobile computer of the closest worker, complete with the location of the customer that needs assistance. And since the KC401 has superior audio, associates can respond with a voice call to the kiosk to greet customers and let them know help is on the way. Customers no longer have to search for help, significantly elevating their shopping experience. 

Easy, flexible deployment

Upgrade from the Zebra CC6000—effortlessly 

Future-proof your operations without the headache of a massive overhaul. If you currently rely on Zebra’s CC6000 kiosks, transitioning to the KC401 is completely frictionless. Designed as a drop-in replacement, you can simply swap out the old device for the new one using your existing cabinetry, mounting hardware, and infrastructure. Cost-effectively modernize your self-service touchpoints with zero disruption—delivering the lightning-fast, intuitive experiences your customers and frontline workers expect, without the hidden costs or downtime of remodeling.

Simple, hassle-free installation everywhere 

Compatibility with multiple sizes of universal VESA mounts provides location flexibility—mount it anywhere, including walls, poles, counters and cabinetry to perfectly match your operational workflows. No outlets? No problem with Power-over-Ethernet (PoE+). The need for power outlets and messy power cords is eliminated, reducing installation time and cost while increasing placement flexibility and safety. No wired Ethernet to connect to your network? With fast and dependable Wi-Fi 7, you can access your network and applications wirelessly, with the same level of performance as a wired Ethernet connection.

Durability and reliability you can count on

Built-in business durability 

The KC401 is built to handle all day constant interactions in high-traffic environments—from a retail store or healthcare facility to a warehouse or manufacturing plant. The impact-tested and scratch resistant display ensures your kiosk maintains its premium appearance and reliable performance over time, significantly reducing the risk of costly repairs. The IP65-sealed design locks out dust and liquids.

This not only prevents internal hardware damage, but also allows for more frequent cleaning required to maintain strict hygiene standards in healthcare facilities, cafeterias and kitchens.

Protect your investment and eliminate surprise costs

Maximize device uptime and lifespan with Zebra OneCare Essential. This comprehensive coverage goes beyond standard warranties, covering everything from normal wear and tear to accidental damage. Plus, flexible enhancements allow you to tailor the plan exactly to your operational needs, ensuring maximum performance with zero unexpected expenses. 

The Zebra advantage—boost value with unique Zebra-only solutions

Turn your KC401 into a timeclock

Streamline frontline worker clock-in and clock-out with Zebra's Workcloud Timekeeping. Workers can simply scan a QR code on their employee badges, or enter their employee ID directly on the screen to automatically track time and attendance across your entire business—and ensure compliance with new labor laws and regulations.

Give your kiosks a lifetime security guard

Get the regular Android OS updates you need to protect your kiosks from emerging security threats with LifeGuard™ for Android™.²  Enable automatic ‘zero touch’ updates or completely control every aspect of updating, including which devices to update, when and how—the choice is yours. Migrate to new versions of Android only when you’re ready, avoiding application compatibility issues. Easily manage and monitor the update process, ensuring all updates are completed on time.

Boost functionality and efficiency with the Zebra DNA software advantage

Easily set up, secure, and manage your KC401 kiosks right out of the box with Zebra DNA Core, no-cost fundamental software that is pre-loaded and ready to use. Two upgrades are available. Upgrade to Zebra DNA Core+³ for premium tools that streamline data capture and enhance wireless performance to better serve customers. Or upgrade to DNA Advanced³, which includes all the tools in DNA Core+, with subscriptions to five powerful applications. Easily manage all DNA Core, DNA Core+ and DNA Advanced applications through a single intuitive dashboard.

Physical Characteristics

Performance Characteristics

User Environment

Interactive Sensor Technology (IST)

Data Capture

Wireless PAN

Wireless LAN

Environmental Compliance

Warranty

Recommended Services

Footnotes

Zebra DNA