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Zebra's Industry Solutions can give your business a competitive advantage by connecting people, assets and data to help you make better decisions.

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Retail

Scale and energise your retail strategy with a digital backbone that unifies your team, informs priorities and drives results with Zebra's retail technology solutions.
Warehouse and Distribution

Zebra’s mobile computing, scanning, and printing solutions connect each operational area in your warehouse to give you the agility to realize transformational gains.
Healthcare Technology Solutions

Zebra's healthcare technology solutions provide patient identity management, mobile health devices, and business intelligence data to improve efficiency.
Manufacturing Plant Floor Solutions

Zebra’s manufacturing technology solutions enable manufacturers to become more agile, optimise plant floor performance and embrace market changes.
Field Operations

Zebra's market-leading solutions and products improve customer satisfaction with a lower cost per interaction by keeping service representatives connected with colleagues, customers, management and the tools they use to satisfy customers across the supply chain.
Transportation and Logistics Solutions

In today's world, the demands on transportation and logistics companies are higher than ever. Dedicated Warehouse, Fleet and Delivery, and Yard and Terminal solutions enable visibility to every aspect of your business and keep operations running flawlessly around the clock.

Hospitality

Zebra's hospitality technology solutions equip your hotel and restaurant staff to deliver superior customer and guest service through inventory tracking and more.
Mobile Technology for Energy and Utilities

Empower your field workers with purpose-driven mobile technology solutions to help them capture and share critical data in any environment.
Public Sector Solutions

Technology is a key enabler in helping the Public Sector provide their frontline and back office workers automate business process and assets with a digital voice.

Zebra's range of solutions which combine hardware, software and services can be tailored to your business needs to help you make better decisions.

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Analytics

Analytics from Zebra help maximise business productivity and accelerate automation with a best in class data intelligence platform.
Intelligent Automation

Zebra's Intelligent Automation solutions pair man with machine like never before and transform your operations into dynamic and highly efficient workflows.
Vision Solutions

Sense, analyse and act with assets in real-time with Zebra's vision technology solutions.
Zebra Location and Tracking Technology

Zebra Location and Tracking Technology Solutions offer an inclusive tracking portfolio to power precise actions, optimise your workflow and drive your KPIs.

Inventory Management

Zebra's inventory management and tracking solutions combine innovative hardware and software to improve customer satisfaction and business operations.
Mobile Workforce

Enable and enhance front-line collaboration with a fully-scalable suite of communication tools.

Technology Migrations

The warehouse is changing and Zebra’s portfolio of Android devices can help you adapt quickly to ensure you are on the path to faster, leaner operations.
Product Security

Zebra devices, solutions and services are designed with security in mind, without hindering productivity.
Small and Growing Businesses

Zebra offers Warehouse Solutions to help your team with shipping, receiving, picking and inventory needs.
E-commerce Fulfilment

Zebra barcode scanners and mobile computers help retailers master high-velocity e-commerce fulfilment and e-commerce order fulfilment.

Zebra's Intelligence Edge Solutions connects your business assets, data and people giving you insights to make best-action decisions in real time.

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Zebra MotionWorks™

Zebra MotionWorks Real-time Location Systems (RTLS) provide complete location sensing of assets, inventory, and people through RFID technology to solve complex business problems and build a competitive advantage.
Zebra SmartLens™ for Retail

Zebra’s SmartLens™ for Retail Asset Visibility makes your store a smart store with automatic sensing of the location and movement of merchandise, associates, shoppers and assets and turns that data into easy-to-read actionable intelligence.
Zebra Savanna™

Zebra Savanna is at the heart of a new generation of enterprise applications and solutions that will digitally transform the way you work.
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Zebra's range of mobile computers equip your workforce with the devices they need from handhelds and tablets to wearables and vehicle-mounted computers.

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Zebra's desktop, mobile, industrial, and portable printers for barcode labels, receipts, RFID tags and cards give you smarter ways to track and manage assets.

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Zebra's 1D and 2D corded and cordless barcode scanners anticipate any scanning challenge in a variety of environments, whether retail, healthcare, T&L or manufacturing.

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Choose Zebra's reliable barcode, RFID and card supplies carefully selected to ensure high performance, print quality, durability and readability.

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Labels and Tags
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Zebra's extensive range of RAIN RFID readers, antennas, and printers give you consistent and accurate tracking.

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Handheld RFID Readers and RFID-enabled Devices
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Zebra's location technologies provide real-time tracking for your organisation to better manage and optimise your critical assets and create more efficient workflows.

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Ultra Wideband (UWB) Technology
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WhereNet Real-Time Locating System

Zebra's rugged tablets and 2-in-1 laptops are thin and lightweight, yet rugged to work wherever you do on familiar and easy-to-use Windows or Android OS.

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ET4x Series
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With Zebra's family of fixed industrial scanners and machine vision technologies, you can tailor your solutions to your environment and applications.

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Fixed Industrial Scanners
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Discover Zebra’s range of accessories from chargers, communication cables to cases to help you customise your mobile device for optimal efficiency.

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Zebra Intelligent Cabinets
PowerPrecision and Battery Management

Zebra's OEM scan engines, imagers, and private label OEM products offer flexible integration and help enhance product development with modern OEM technology.

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OEM Array Imager Scan Engines
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Zebra Aurora™ Vision Software

Use Zebra's Temperature Monitoring and Sensing devices for vaccines, pharmaceuticals, biologics and any temperature-sensitive products.

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Ready-To-Use Indicators
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Workcloud Optimization Suite

Keep labor costs low, your talent happy and your organization compliant. Create an agile operation that can navigate unexpected schedule changes and customer demand to drive sales, satisfy customers and improve your bottom line.
Workcloud Enterprise Collaboration Suite

Empower the front line with prioritized task notification and enhanced communication capabilities for easier collaboration and more efficient task execution.
Workcloud Inventory Optimization Suite

Get full visibility of your inventory and automatically pinpoint leaks across all channels.

Workcloud Demand Intelligence Suite

Reduce uncertainty when you anticipate market volatility. Predict, plan and stay agile to align inventory with shifting demand.

Mobile Computer Software

Drive down costs while driving up employee, security, and network performance with software designed to enhance Zebra's wireless infrastructure and mobile solutions.
Printer Software

Explore Zebra’s printer software to integrate, manage and monitor printers easily, maximising IT resources and minimising down time.

Scanner Software

Make the most of every stage of your scanning journey from deployment to optimization. Zebra's barcode scanner software lets you keep devices current and adapt them to your business needs for a stronger ROI across the full lifecycle.
RFID Software

RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Machine Vision and Fixed Industrial Scanning Software

Aurora Focus™ runs on Zebra’s fixed industrial scanners and VS20/VS40/VS70 smart cameras and comes ready-made for specific tasks like barcode reading and verification, OCR, and presence/absence vision inspection.
Developer Software

RFID development, demonstration and production software and utilities help you build and manage your RFID deployments more efficiently.
Zebra DNA

Zebra DNA is the industry’s broadest suite of enterprise software that delivers an ideal experience for all during the entire lifetime of every Zebra device.
Location and Tracking

Advance your digital transformation and execute your strategic plans with the help of the right location and tracking technology.

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Zebra OneCare

Our Zebra OneCare Support and Service goes above and beyond the manufacturer's warranty to cover it all, including normal wear and tear, and accidental damage.

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VisibilityIQ™ Foresight

Zebra's VisibilityIQ Foresight is a cloud based solution that aggregates data from MDM and other device data sources to provide you with the business intelligence you need to get the most out of your data investment.

Adding innovative tech is critical to your success, but it can be complex and disruptive. Professional Services help you accelerate adoption, and maximise productivity without affecting your workflows, business processes and finances.

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Zebra's Managed Service delivers worry-free device management to ensure ultimate uptime for your Zebra Mobile Computers and Printers via dedicated experts.

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Find ways you can contact Zebra Technologies’ Support, including Email and Chat, ask a technical question or initiate a Repair Request.

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Zebra's Circular Economy Program helps you manage today’s challenges and plan for tomorrow with smart solutions that are good for your budget and the environment.

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Support and Downloads
 >  Printers Support

TLP 3842 Desktop Printer Support

TLP 3842 Desktop Printer

This Zebra product is discontinued. Resources will no longer be updated but are retained below for your convenience. Customer Support is no longer available after the Service and Support Discontinuation Date. If you require additional help, please contact a  Zebra Authorized Service Provider.

Printer Discontinuation Date: September 30, 2012 
Service & Support Discontinuation Date: October 31, 2015 

Drivers Firmware Manuals Knowledge Articles

Drivers

recommended

  • Windows Printer Driver v5

    Version 5.1.17.7412
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 13 MB View release notes

  • Zebra Setup Utilities for Windows

    Recommended driver installation and configuration utility (v1.1.9.1297).

      Download 12 MB OPERATING SYSTEM: Windows 11, Windows 10 (32 and 64 bit), Windows Server 2016, Windows Server 2022, Windows Server 2019 (64 bit) View release notes

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