Vera Bradley Uses Zebra Mobile Computers and Scanners, Along With Reflexis Task Management and Scheduling Tools, To Free Up Staff
Customer expectations are constantly changing, and businesses are always looking for efficient ways to operate and better serve customers. Vera Bradley worked with Zebra to streamline staff tasks, check on progress and maintain an accurate count of inventory.
Vera Bradley
Challenge
Vera Bradley needed a better way for managers to track employee workloads and schedules so they could help employees spend more time focusing on customers.
Benefits / Outcomes
Since implementing the solutions offered by Zebra and Reflexis, Vera Bradley has seen a 25-50% improvement in scheduling effectiveness through the allocation of labour to customer demand. Store associates also have an additional 15 hours or more per week to be on the sales floor.
Customers
Vera Bradley
Fort Wayne, Indiana/United States
Solutions
Reflexis Task Manager
Reflexis Q-Comm
Reflexis Q-Check
Reflexis Workforce Scheduler
Reflexis Appointments
Reflexis Advanced Analytics and Reporting
Zebra SmartCount™
Zebra MC2200 and MC2700 Series Mobile Computers
Zebra MC9300 Series Mobile Computers
Zebra LI3600 Series Ultra-Rugged Handheld Scanners
Zebra DS9300 Series Scanners
Zebra ZT200 Series Industrial Printers