Vera Bradley

Vera Bradley Uses Zebra Mobile Computers and Scanners, Along With Reflexis Task Management and Scheduling Tools, To Free Up Staff

Customer expectations are constantly changing, and businesses are always looking for efficient ways to operate and better serve customers. Vera Bradley worked with Zebra to streamline staff tasks, check on progress and maintain an accurate count of inventory.

Challenge

Vera Bradley needed a better way for managers to track employee workloads and schedules so they could help employees spend more time focusing on customers.

Solution(s)

• Reflexis Task Manager
• Reflexis Q-Comm
• Reflexis Q-Check
• Reflexis Workforce Scheduler
• Reflexis Appointments
• Reflexis Advanced Analytics and Reporting
• Zebra SmartCount™
• Zebra MC2200 and MC2700 Series Mobile Computers
• Zebra MC9300 Series Mobile Computers
• Zebra LI3600 Series Ultra-Rugged Handheld Scanners
• Zebra DS9300 Series Scanners
• Zebra ZT200 Series Industrial Printers

Result(s)

Since implementing the solutions offered by Zebra and Reflexis, Vera Bradley has seen a 25-50% improvement in scheduling effectiveness through the allocation of labor to customer demand. Store associates also have an additional 15 hours or more per week to be on the sales floor.