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The high cost of disconnected communication
In healthcare, the lack of effective hands-free communication forces clinicians to constantly stop what they’re doing to find, handle, or respond to devices. The root cause is a dependency on tools that pull caregivers away from the bedside, interrupting critical workflows and increasing cognitive load in already high-stress situations.
These communication breakdowns can lead to significant operational bottlenecks, slowing care coordination across teams and raising the risk of medical errors. Over time, these inefficiencies contribute to high costs associated with clinician frustration, burnout, and reduced time spent on direct patient care, ultimately impacting the quality and timeliness of treatment.
The hands-free communication solution
Zebra's solution addresses this challenge by enabling clinicians to communicate hands-free through the devices and workflows already supporting care delivery. The WS101-H Bluetooth Communication Badge is a Bluetooth peripheral that works with a paired host device running voice-enabled applications, such as Workcloud Sync. This allows care teams to reach the right people, respond to alerts, and coordinate next steps without stepping away from the bedside or repeatedly handling a mobile device.
Potential benefits
By connecting clinicians to voice-enabled workflows through their paired host devices, Zebra helps healthcare organisations reduce communication friction, protect workflow continuity and support more responsive care team collaboration.
Faster
communication and response times keep clinicians focused on patients
Improved staff efficiency
and workflow continuity from reduce interruptions and cognitive load
Enhanced staff safety
by hands-free operation and a duress button
Better care team collaboration
ensures coordinated, timely, and effective patient care
How the solution works
Enable instant push-to-talk collaboration
At the point of care, every interruption matters. When paired with a compatible Zebra Android device or consumer Android/iOS smartphone or tablet running a voice-enabled app, the WS101-H gives clinicians a lightweight, wearable way to initiate or respond to communication without stopping a task to retrieve or unlock a device. Its disinfectant-ready healthcare design helps support shared clinical use, while its hands-free interface keeps the focus on faster collaboration, safer workflows, and more time with patients.
Centralise team communication and alerts
With Workcloud Sync running on the paired host device, care teams can bring push-to-talk, calling, messaging, and alert workflows into the clinical environment. The WS101-H extends those app-based capabilities into a hands-free experience, helping clinicians coordinate with colleagues, respond to changing patient needs, and reduce the delays caused by disconnected communication.
The new standard for clinical efficiency
When clinicians can connect quickly through hands-free, voice-enabled workflows on paired mobile devices, communication becomes less disruptive to care. Zebra helps hospitals reduce delays, improve response times and keep teams aligned, so clinicians can spend more time focused on patients and less time managing devices.
Note:
Use case figures, savings estimates and images are illustrative only and may be derived from customer data, projections, or controlled testing. They do not represent guaranteed results, and actual outcomes will vary by application; customers should consult a Zebra sales representative to evaluate their specific environment.
