ZD220/ZD230 Direct Thermal Desktop Printer Support

ZD220D Desktop Printer

The ZD220 and ZD230 are part of the ZD200 Series Printer family.

Retain proof of purchase for warranty confirmation.

+ First Time Setup / Getting Started

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v8.

2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

3. Connect the printer.

4. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below.
  • The media settings must match the actual media that you are using. How to identify media type.

5. Print a test label

6. Calibrate media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8  

+ Drivers

If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation. 

Recommended Driver

  • Windows Printer Driver v8

    Version 8.6.4.23832
    This is the recommended driver to use with your printer.
    'ZDesigner Printer Driver' is for use with ZebraDesigner 3 and other Windows applications.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Printer Driver v8

      Download 27 MB View release notes

Printer Configuration Utility

Alternative Driver

  • Windows Printer Driver v5

    Version 5.1.17.7407
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 13 MB View release notes

Third-Party

+ Manuals

Set-Up and User Guides

+ How-To Videos

How-To Videos

+ Software

+ Software Manuals

  • Serie ZD200 Impresoras térmicas directas Guía del usuario (es)

    212089-02ES Rev. A

    Download 12 MB
  • Série ZD200 Imprimantes thermiques directes Guide d’utilisation (fr)

    212089-02FR Rév.A

    Download 12 MB
  • ZD200 Series Stampanti a trasferimento termico diretto Guida per l’utente (it)

    212089-02IT Rev. A

    Download 12 MB
  • Serija ZD200 Direktno termalni štampači Korisnički vodič (sr)

    212089-02SR Rev. A

    Download 12 MB
  • Серия ZD200 Принтеры прямой термопечати Руководство пользователя (ru)

    212089-02RU Rev. A

    Download 12 MB
  • ZD200 Series 감열 프린터 사용자 설명서 (ko)

    212089-02KO Rev. A

    Download 12 MB
  • ZD200-Serie Thermodirektdruck Drucker Benutzerhandbuch (de)

    212089-02DE Rev. A

    Download 12 MB
  • ZD200 Series Direct Thermal Printer Users Guide (en)

    212089-02EN

    Download 12 MB
  • Serija ZD200 Izravni termalni pisači Korisnički vodič (hr)

    212089-02HR Rev. A

    Download 12 MB
  • ZD200 系列热敏打印机 用者指南 (zh-TW)

    212089-02ZHTW Rev. A

    Download 12 MB
  • ZD200 Serisi Doğrudan Termal Yazıcılar Kullanıcı Kılavuzu (tr)

    212089-02TR Rev. A

    Download 12 MB
  • Série ZD200 Impressoras térmicas diretas Manual do usuário (pt)

    212089-02PTBR Rev. A

    Download 12 MB
  • ZPL & CPCL Printer Driver for OPOS Application Programmer’s Guide (en)

    P1014152-017EN Rev. A

    Download 3 MB
  • סדרת ZD200 מדפסות העברה ישירה מדריך למשתמש (he)

    212089-02HE Rev. A

    Download 12 MB
  • ZD200 シリーズ 感熱プリンタ ユーザー・ガイド (ja)

    212089-02JA Rev. A

    Download 12 MB
  • ZD200 Series حرارية مباشرة الطابعات دليل المستخدم (ar)

    212089-02AR Rev. A

    Download 12 MB
  • Printer Profile Manager Enterprise V3.3 User Guide (en)

    P1094865-07EN Rev. A

    Download 2 MB
  • Printer Profile Manager Enterprise Installation Guide Version 3.3 (en)

    P1094238-09EN Rev. A

    Download 3 MB
  • WLAN Certificate Management in PPME (en)

    P1124537-01EN Rev. A

    Download 1 MB
  • ZPL II, ZBI 2, Set-Get-Do, Mirror, WML Programming Guide

    P1099958-004 Rev A

    Download 7 MB

+ Troubleshooting

Top 5 Knowledge Articles

+ Printer OS (Firmware)

Other Related Content

  • Factory Installed Printer Emulations

    Printer Emulations are on-printer apps that allow this printer to use a variety of printer command languages.
    Use only on printers that have been updated to Link-OS v6.6

      Download 12 MB
  • Link-OS v6.7 MIB file for SNMP

    Device management file for use with Link-OS printers.

      Download 290 KB

+ Specifications and Characteristics

+ Labels, Parts, Accessories and more

DISCUSSION FORUM

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REQUEST A REPAIR

Repair services for products under warranty, a service contract or through a time-and-material-based charge.

DECLARATION OF CONFORMITY

View Declaration of Conformity for Zebra products.

ZEBRA ONECARE™ SUPPORT SERVICES

Maintenance that delivers the right plan for your business goals and budget.