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ZD220/ZD230 Direct Thermal Desktop Printer Support

ZD220D Desktop Printer

The ZD220 and ZD230 are part of the ZD200 Series Printer family.

Retain proof of purchase for warranty confirmation.

+ First Time Setup / Getting Started

The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.

IMPORTANT! Do not connect your printer to a computer yet! 

  • If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers”. 
  • If necessary, follow these recovery steps before proceeding to Step 1. 

1. Download and install the recommended Windows Printer Driver v8.

2. Download and install the Zebra Setup Utilities (ZSU) printer configuration utility.

3. Connect the printer.

4. Load media  (media usually means labels, but it also includes tag stock, receipt paper, and other things that can be printed on).

  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below.
  • The media settings must match the actual media that you are using. How to identify media type.

5. Print a test label

6. Calibrate media sensors

  • When changing the size or type of media. 
  • If printing issues are observed, such as skipped labels, vertical image/label drift, or media out errors. 
  • You can watch the English video. Some non-English videos are available in the HOW-TO VIDEOS section below. 

7. The printer settings must match the supplies you are using for your print job and the options on your printer. Adjust the printer settings as necessary using Zebra Setup Utilities software  or Windows Printer Driver v8  

+ Drivers

If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation. 

ZD220 and ZD230 Drivers - Recommended

  • Windows Printer Driver v10

    Version 10.5.1.27605
    This is the recommended driver to use with your printer.
    'ZDesigner Printer Driver' is for use with ZebraDesigner 3 and other Windows applications.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v10

      Download 30 MB View release notes

Printer Configuration Utility

Alternative Driver

  • Windows Printer Driver v5

    Version 5.1.17.7414
    Use this driver if you need to use either CPCL or EPL printer command languages.
    'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
    OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
    How to Install Driver v5

      Download 14 MB View release notes

Third-Party

+ Manuals

ZD220 and ZD230 Set-Up and User Guides

+ How-To Videos

ZD220 and ZD230 videos

+ Software

+ Software Manuals

  • Serie ZD200 Impresoras térmicas directas Guía del usuario (es)

    212089-02ES Rev. A

    Download 12 MB
  • Série ZD200 Imprimantes thermiques directes Guide d’utilisation (fr)

    212089-02FR Rév.A

    Download 12 MB
  • ZD200 Series Stampanti a trasferimento termico diretto Guida per l’utente (it)

    212089-02IT Rev. A

    Download 12 MB
  • Serija ZD200 Direktno termalni štampači Korisnički vodič (sr)

    212089-02SR Rev. A

    Download 12 MB
  • Серия ZD200 Принтеры прямой термопечати Руководство пользователя (ru)

    212089-02RU Rev. A

    Download 12 MB
  • ZD200 Series 감열 프린터 사용자 설명서 (ko)

    212089-02KO Rev. A

    Download 12 MB
  • ZD200-Serie Thermodirektdruck Drucker Benutzerhandbuch (de)

    212089-02DE Rev. A

    Download 12 MB
  • ZD200 Series Direct Thermal Printer Users Guide (en)

    212089-02EN

    Download 12 MB
  • Serija ZD200 Izravni termalni pisači Korisnički vodič (hr)

    212089-02HR Rev. A

    Download 12 MB
  • ZD200 系列热敏打印机 用者指南 (zh-TW)

    212089-02ZHTW Rev. A

    Download 12 MB
  • ZD200 Serisi Doğrudan Termal Yazıcılar Kullanıcı Kılavuzu (tr)

    212089-02TR Rev. A

    Download 12 MB
  • Série ZD200 Impressoras térmicas diretas Manual do usuário (pt)

    212089-02PTBR Rev. A

    Download 12 MB
  • ZPL & CPCL Printer Driver for OPOS Application Programmer’s Guide

    P1014152-017EN Rev A

    Download 3 MB
  • סדרת ZD200 מדפסות העברה ישירה מדריך למשתמש (he)

    212089-02HE Rev. A

    Download 12 MB
  • ZD200 シリーズ 感熱プリンタ ユーザー・ガイド (ja)

    212089-02JA Rev. A

    Download 12 MB
  • ZD200 Series حرارية مباشرة الطابعات دليل المستخدم (ar)

    212089-02AR Rev. A

    Download 12 MB
  • SOTI MobiControl Connector User Guide (en)

    P1071336-03EN Rev. A

    Download 2 MB
  • Printer Profile Manager Enterprise User Guide v4.0

    P1094865-09EN Rev. A

    Download 2 MB
  • Printer Profile Manager Enterprise (PPME) Best Practices for Installation and Setup

    P1124501-03EN Rev. A

    Download 1 MB
  • Printer Profile Manager Enterprise Installation Guide v4.0

    P1094238-10EN Rev. A

    Download 9 MB
  • WLAN Certificate Management in PPME (en)

    P1124537-01EN Rev. A

    Download 1 MB

+ Troubleshooting

Top 5 ZD220 and ZD230 Knowledge Articles

+ Printer OS (Firmware)

ZD220 and ZD230 Firmware

Other Related Content

  • Factory Installed Printer Emulations

    Printer Emulations are on-printer apps that allow this printer to use a variety of printer command languages.
    Use only on printers that have been updated to Link-OS v6.8 or later.

      Download 12 MB
  • Link-OS v6.9 MIB file for SNMP

    Device management file for use with Link-OS printers.

      Download 291 KB

+ Specifications and Characteristics

DISCUSSION FORUM

Discover useful answers or post a question.

REQUEST A REPAIR

Repair services for products under warranty, a service contract or through a time-and-material-based charge.

DECLARATION OF CONFORMITY

View Declaration of Conformity for Zebra products.

ZEBRA ONECARE™ SUPPORT SERVICES

Maintenance that delivers the right plan for your business goals and budget.