ZD411 Desktop Printer Support
ZD411T Thermal Transfer Printer
ZD411D Direct Thermal Printer
The ZD411 printer is part of the ZD400 Series Printer family.
Retain proof of purchase for warranty confirmation.
+ First Time Setup / Getting Started
The Setup guidelines below will take you to English documentation. You can access the localized User Guides in the MANUALS section.
IMPORTANT! Do not connect your printer to a computer yet!
- If you connected your printer to a computer via USB before driver installation, the printer might appear as an unknown (unspecified) device in “Devices and Printers.”
- If necessary, follow these recovery steps before proceeding to Step 1.
IMPORTANT: You will need a roll of media (labels, receipt paper, tags, etc.) to set up your printer. See the Zebra website or contact your reseller to help you select the right media for your use. Find media at zebra.com/supplies.
Install the Zebra Printer Driver First
1. Download and install the recommended Windows Printer Driver v8 from the DRIVERS section.
- Download the driver from the DRIVERS section below on this web page.
- Follow the instructions in Installing the Drivers to pre-install the drivers. Pause the driver installation with the drivers preinstalled. Proceed to Step 2. The driver installation can be completed after you Print a Configuration Report to Test Printing and connect the USB cable to the system.
For Steps 2-9, you may watch the following printer video: Setup.
2. Place the printer in a safe location with access to power and where you can connect with interface cables or wirelessly to the system.
3. Attach the power supply to the printer and a grounded power source. See Attaching Printer Power.
4. Load media. Typically, this is a roll of labels, receipt paper, or tags. See How to Load Roll Media.
- The media settings must match the actual media that you are using. See How to identify media type on the Zebra website.
- For label and receipt (continuous) media roll, see Adjusting the Movable Sensor for Web/Gap Sensing.
- For label and receipt (continuous) media roll, see Adjusting the Movable Sensor for Black Marks or Notches.
5. Load ribbon if you are printing on thermal transfer media. See Using Thermal Transfer Ribbon in the Printer and Loading Zebra Transfer Ribbon.
- The media settings must match the actual media that you are using. See How to identify media type on the Zebra website.
6. Turn the printer ON. The USB cable should not be connected to the computer!
7. Calibrate media properties and label positioning. See Run a SmartCal Media Calibration.
8. Print a printer Configuration Report as a test print. See Print a Configuration Report to Test Printing.
- Use the Configuration Report to find your printer's model, print resolution (for example, XXX dpi), programming language (typically ZPL, CPCL, and EPL), and alpha-numeric serial number at the top of the printout.
- Use the report to set and configure the printer for various printer communication options (USB, Wi-Fi, Ethernet, and Bluetooth.
9. Turn the printer OFF.
10. For USB printer communication ports, connect the supplied USB cable to the printer. Turn the printer ON.
11. For non-USB printer communication ports, run the Windows Printer Driver v8 previously used to preload the drivers. The driver executable file (such as zd86423827-certified.exe) was added to your Download folder. See Running the Printer Installation Wizard.
12. Turn the printer ON when instructed.
- Windows should automatically detect and configure your printer for USB port operations.
- Network (Ethernet and Wi-Fi), Bluetooth, and Other (serial port) will require additional setup. Follow the on-screen instructions and prompts to complete the wizard.
- The printer can connect to multiple uniquely named ports.
13. Use Windows Printers & Scanners. Access it with the Windows search bar. Right-click on your displayed Zebra printer and configure your printer. Select Print a test page to verify printing from the computer.
Legacy Windows OS’s use the Control Panel to select Devices & Printers. Access it with the Windows search bar. Right-click on your displayed Zebra printer and configure your printer. Select Printer Properties to access the Print Test Page.
Use Printers & Scanners (or Devices & Printers) to manage printer and communication settings from Windows. The printer settings must match the actual supplies that you are using for your print job and the options on your printer.
You can use the Zebra Setup Utilities (ZSU) to manage Zebra printers (only) and configure them for your media and ribbon. The ZSU has a variety of wizards, test functions, command line, fonts, and communication tools to assist you with setup and, if you need it troubleshooting.
+ Drivers
If you had connected your printer to the computer via USB prior to driver installation, follow these recovery steps before printer driver installation.
ZD411 Drivers - Recommended
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Windows Printer Driver v10
Version 10.5.1.27605
Download 30 MB View release notes
This is the recommended driver to use with your printer.
'ZDesigner Printer Driver' is for use with ZebraDesigner 3 and other Windows applications.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v10
Printer Configuration Utility
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Zebra Printer Setup Utilities
Version 1.1.9.1325
Download 13 MB View release notes
Use this software to configure your printer after Printer Driver installation.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Configure Printer Settings with Zebra Setup Utilities
Alternative Driver
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Windows Printer Driver v5
Version 5.1.17.7414
Download 14 MB View release notes
Use this driver if you need to use either CPCL or EPL printer command languages.
'ZDesigner Printer Driver' is compatible with ZebraDesigner 3 and prior versions.
OPERATING SYSTEM versions: Windows 10/11, Windows Server 2016/2019/2022 (see Release Notes for details)
How to Install Driver v5
Other Drivers
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OPOS Driver
Version 1.14.1.143
Download 7 MB View release notes
Use this OLE for Retail POS driver to develop applications that are compatible with the Unified POS specification. See the release notes for printer compatibility and system requirements.
OPERATING SYSTEM: Windows 10/11
Third-Party
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Information about CUPS Driver for label printers.
OPERATING SYSTEM: Mac OS, Linux/Unix
Download 476 KB
Install CUPS Driver for Zebra Printer in Mac OS
+ Manuals
ZD411D Set-Up and User Guides
ZD411T Set-Up and User Guides
+ How-To Videos
ZD411D videos
ZD411T videos
+ Software
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Zebra Setup Utilities Support for Printers
Utility to configure barcode label printers.
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ZebraDesigner 3 Software Support
Software to design barcode labels.
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ZDownloader (Firmware Download Utility)
Utility to upload printer OS / firmware and service packs to barcode label printers.
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Printer Fonts
Additional font packages for barcode label printers.
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ZebraDesigner for Developers 3 Software Support
Software to develop customized label templates.
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Customizable Front Panel Examples
Custom printer menu examples in WML and XML programming languages
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Zebra Basic Interpreter (ZBI)
Application to customize Zebra printers.
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ZebraNet Bridge Enterprise
Software to centrally deploy, manage and monitor Zebra printers from a single computer anywhere on your global network.
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PDF Direct - Virtual Device Support
PDF Direct allows you to print PDF documents directly to Zebra Link-OS printers from ERP systems, such as Oracle and SAP, without middleware.
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Printer Profile Manager Enterprise (PPME) Support
Application to create printer configuration and manage Link-OS printers remotely from a single location.
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PrintSecure Administration Files
Pre-made printer administration files to protect you printer data and infrastructure.
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Airwatch Connector Support
Application to manage Link-OS printers directly from the AirWatch environment across wireless and Ethernet infrastructures.
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SOTI MobiControl Connector Support
Application to manage Link-OS printers directly from the SOTI MobiControl environment across wireless and Ethernet infrastructures.
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ZebraDesigner 2 Software Support
Discontinued software to design barcode labels.
Developer Tools
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Developer Tools: Browser Print, PrintConnect, Network Connect
Browser Print (USB, Network or Bluetooth printing to browser-based applications.); PrintConnect for Android (Label and receipt printing capability for Android solutions.); Network Connect (Ethernet/IP protocol support to connect a printer directly to a Rockwell PLC.)
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Link-OS Multiplatform SDK
Enables application creation on PCs, smartphones and tablets.
+ Software Manuals
+ Troubleshooting
+ Printer OS (Firmware)
ZD411 Firmware
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Printer OS v93.21.26Z (released October 23, 2023)
Link-OS v6.8 for ZD411D, ZD411T, ZD611D, ZD611T, ZD421C, ZD421D, ZD421T, ZD621D, ZD621T and RFID versions printers
Download 42 MB View release notes
How to Find Out Printer OS (Firmware) Version
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Firmware Download Utility (ZDownloader)
A utility that uploads Printer OS (Firmware) and Service Packs to your printer.
Download 22 MB View release notes
Upgrade Printer OS (Firmware) using ZDownloader
Other Related Content
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Factory Installed Printer Emulations
Printer Emulations are on-printer apps that allow this printer to use a variety of printer command languages.
Download 12 MB
Use only on printers that have been updated to Link-OS v6.8.
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Link-OS v6.8 MIB file for SNMP
Device management file for use with Link-OS printers.
Download 289 KB
+ Specifications and Characteristics
+ Labels, Parts, Accessories and more
Labels, Ribbons, Tags
Printer Parts
Knowledge Articles:
Accessories
ABOUT THE PRODUCT
DISCUSSION FORUM
Discover useful answers or post a question.
REQUEST A REPAIR
Repair services for products under warranty, a service contract or through a time-and-material-based charge.
DECLARATION OF CONFORMITY
View Declaration of Conformity for Zebra products.
ZEBRA ONECARE™ SUPPORT SERVICES
Maintenance that delivers the right plan for your business goals and budget.